Refrigerator Repair Voicemail
You hear a voicemail from a repair technician to a tenant. 'Hi, this is Dan from City Appliance. I got your message about the refrigerator. I ordered the compressor on Tuesday, and the supplier says it should arrive Thursday. I can't promise I'll get to you before the weekend, though-Friday is already full, and I don't work Saturdays. If the part comes in Thursday morning, I might be able to fit you in Friday afternoon, but I'd have to call first. Otherwise, it'll be Monday. Keep using the cooler with ice; don't unplug the fridge, because we need to test it.'
1. What does Dan imply about whether he will repair the refrigerator before the weekend?
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He suggests it is possible but unlikely. He says he 'can't promise' before the weekend; Friday is full and he does not work Saturdays. The only opening is if the part arrives Thursday morning and he can fit the tenant in Friday afternoon. Otherwise the visit will be Monday. The tenant should not count on a weekend repair.
2. Why does Dan tell the tenant not to unplug the refrigerator?
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He needs to test it. Dan says, 'don't unplug the fridge, because we need to test it.' Unplugging could prevent the test or make diagnosis harder. This is a repair-related reason, not a warning about food safety or electricity.
3. What can the tenant infer about a Saturday repair visit?
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There will be no Saturday visit. Dan says, 'I don't work Saturdays.' Even if the part arrives on time, the earliest possible visit is Friday afternoon; otherwise it is Monday. Saturday is not an option, so the tenant should not plan to wait around that day.