Workplace Safety, Environmental Compliance, and Professionalism
Core concepts
Know hazard communication, safety data sheets (SDS), and proper storage and disposal of fluids, batteries, and tires. Understand EPA rules on refrigerant recovery, used oil recycling, and spill response. Be able to explain right-to-know laws, PPE, and incident reporting. Professionalism includes honesty with customers, accurate estimates, and continuing education.
Traps to expect
Questions often test disposal rules: used oil, antifreeze, and refrigerant each have separate handling requirements. Another trap is assuming all shop waste is regular trash; batteries and tires require special handling. Also remember that an SDS provides hazard, handling, and first-aid information, not a repair procedure.
Worked example
A spill of used oil should be contained with absorbent, cleaned per shop policy, and the waste stored in a labeled container for recycling. Rule of thumb: if unsure, stop, contain, and consult the SDS and supervisor.
Study strategy
Review SDS layout, practice spill response steps, and discuss customer communication scenarios.