A records request, an unpaid fee, and a scoring error

An adult client requests access to an assessment record after disagreeing with a report. The account also has an unpaid balance. While gathering materials, the psychologist discovers a scoring error that changes one material interpretation. An administrator suggests withholding every record until payment is made and quietly replacing the report with a revised version so no one sees the mistake. Meanwhile, a copy of the original report has already been sent, with appropriate permission, to a treating physician. The file contains clinical entries, individual test responses, and secure testing materials that may raise distinct access and protection questions. The psychologist needs to handle the access request under the applicable rules, correct the professional error transparently, and preserve an accurate account of what was actually issued and changed.