CIC Life & Health

Certified Insurance Counselor (CIC) - Life & Health

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About this exam

The Certified Insurance Counselor (CIC) designation is a nationally recognized insurance professional credential administered by the Risk & Insurance Education Alliance, with roots dating to 1969, when independent agents and University of Texas professor Dr. William T. Hold developed a program to deepen agents' policy knowledge and raise professionalism through education. There are currently over 30,000 CIC designees nationwide, drawn from agency owners, producers, brokers, agents, adjusters, and insurance company personnel such as marketers, underwriters, and agency operations staff. The program is recommended for professionals with at least two years of full-time insurance or risk management experience, though the Alliance states there are no formal prerequisites. The Life & Health course is one of seven CIC courses and concentrates on life and annuity policies, business life concepts, and health insurance and employee benefits concepts, aiming to build working knowledge of the characteristics, provisions, and riders in life, health, and retirement contracts and how to match those products to personal and business needs. Every CIC course delivers 16 hours of instruction in classroom, instructor-led webinar, or self-paced online format, taught by active insurance practitioners using current forms and policies. To earn the designation, participants complete five CIC courses and pass five exams within five calendar years of passing the first exam, scoring 70% or better on each two-hour, essay-style exam. Designees then maintain the credential through an approved annual update completed by the end of their birth month.

What you'll study

Common questions

About CIC Life & Health preparation

What is the exam format for the CIC Life & Health course?

The exam is a two-hour, proctored, essay-style final exam. You must score 70% or better to earn designation credit for the course. In the classroom format the exam follows two days of instruction and is optional, but passing it is required if you want the course to count toward the designation.

How many courses and exams do I need for the CIC designation?

You must successfully complete five CIC courses and pass five exams within five calendar years of passing your first CIC exam. Alternatives exist: four CIC courses plus one CRM or CPRM course and exam, or four CIC courses plus an eligible cross-designation credit in place of a fifth.

Can I use a CRM or CPRM course instead of one CIC course?

Yes, one substitution is allowed: four CIC courses and exams plus one CRM or CPRM course and exam. This alternative pathway can be used only once and toward a single designation. If you use it to earn the CIC, cross-designation credit cannot then be applied toward another designation.

How much time do I have to finish a self-paced course?

Self-paced online courses are accessible 24/7 by computer, tablet, or cell phone, with a 120-day period to complete. Sessions are self-directed, so you can stop and start anytime and your place is saved. Note that notebooks and other documents are currently not optimized for reading on a phone.

Which learning format should I choose?

All three formats deliver the same curriculum and 16 hours of instruction. Classroom is two days with expert faculty, notebooks, and scenarios. Instructor-led webinars run 16 hours over two to four weeks with quizzes, optional reading, exercises, and discussion boards. Self-paced suits candidates who need scheduling flexibility.

Is the CIC Life & Health exam difficult?

It is an essay exam, so difficulty comes less from recall than from organizing coverage concepts and applying them in written answers under a two-hour limit. Candidates with at least two years of full-time insurance or risk management experience, as the Alliance recommends, generally find the material more manageable.

What happens if I fail an exam? Can I retake it?

The source material does not state a retake policy, fee, or waiting period, so confirm directly with the Risk & Insurance Education Alliance. What it does state is the passing standard: 70% or better on the two-hour essay exam. Plan your five-course sequence within the five-calendar-year window measured from your first passed exam.

How long does the designation last, and how do I keep it?

Once earned, no further examinations are required. To maintain the CIC you must complete an approved update course and meet attendance requirements by the end of your birth month each year, with membership dues required. Options include Ruble, PROFocus, and MEGA seminars, Dynamics courses, and RiskPRO courses.

What is covered in the Life & Health course specifically?

The course covers life and annuity policies, business life concepts, and health insurance and employee benefits concepts. It examines the basic characteristics, provisions, and riders found in most life, health, and retirement contracts and how to target those financial products to meet a client's personal and business needs.

What study order do successful candidates typically use?

The source does not prescribe a sequence, so choose based on your practice. Candidates whose work centers on life, health, and benefits often take Life & Health early to build momentum, then add courses such as Agency Management or Insurance Company Operations for management-focused material. Keep all five exams inside the five-year window.