CISR Commercial Property

CISR Insuring Commercial Property

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About this exam

Insuring Commercial Property is one of nine one-day courses in the Certified Insurance Service Representative (CISR) program, a nationally recognized educational program directed at the customer service representative role in an agency. The course is an intermediate-level offering that assumes some working knowledge of the applicable policies, and it focuses on minimizing errors and omissions claims through solid understanding and analysis of risks and exposures. Its five topic areas are the fundamentals of commercial property insurance, the Building and Personal Property Coverage Form, causes of loss forms, the basics of time element insurance, and the basics of commercial inland marine insurance. The stated aim is to build cross-selling ability with current commercial property knowledge while reducing E&O exposure, so candidates should expect practical coverage analysis rather than abstract theory. Any employee of an agency, insurance company, or insurance-related business is eligible to attend, including agents and agency managers; the course is particularly relevant to commercial lines customer service representatives, broker marketing representatives, and account managers. Courses are taught by active insurance practitioners using current industry forms and policies, and are available as self-paced online instruction, live in-person classroom sessions, or instructor-led webinars. Each course consists of seven hours of instruction, and passing the one-hour proctored exam that follows is what earns designation credit. To prepare, work through the assigned forms methodically, take the interactive knowledge checks and self-quizzes seriously, and be ready to explain how each coverage part, cause of loss form, and time element worksheet interacts with the others.

What you'll study

Common questions

About CISR Commercial Property preparation

How long is the Insuring Commercial Property exam, and what must I score to pass?

The exam is a one-hour proctored final, and passing it is what earns designation credit for the course. The published source material does not state a passing score, so confirm the current cut score with the program administrator rather than relying on a remembered figure.

Do I have to take this course in a classroom?

No. All CISR courses are offered in three formats: self-paced online instruction, live in-person classroom instruction, and online instructor-led webinars. Online courses are accessible by computer, tablet, or smartphone. Self-paced online courses give you a 60-day period to complete, so you can stop and restart sessions and your place is saved.

How much time should I set aside for the course itself?

Each course consists of seven hours of classroom instruction. Instructor-led webinars deliver seven hours of webinars over two to four weeks, with an extended study period for exam-takers. Plan additional time outside instruction for the knowledge checks, self-quizzes, and optional reading assignments.

Does this course count toward the CISR designation, and what are the requirements?

Yes. To earn the CISR designation you must complete five courses and successfully pass the examination that follows each course within three calendar years following the year in which you pass your first exam. The program includes nine courses total, so you choose which five to complete.

Can I earn CISR Elite by taking this course?

Yes. Designees who already hold CISR can pursue the more advanced CISR Elite status by completing the four remaining CISR courses and passing the respective exams within a three-year period. Insuring Commercial Property is one of the nine courses, so it can serve as one of your five for the designation or as part of the remaining four for Elite.

Is the exam open book, and are the quizzes graded?

The source describes self-paced online courses as including interactive knowledge check exercises with feedback and self-quizzes to check comprehension, and states that passing is required on those quizzes. It does not describe the final exam as open book, so treat the one-hour proctored final as a closed, proctored assessment.

What is the most common way candidates get tripped up on this material?

The five topic areas build on each other, so candidates who study causes of loss forms in isolation often miss how a selected cause of loss form changes what the Building and Personal Property Coverage Form actually pays. Likewise, time element questions punish anyone who has not worked through the business income worksheet mechanics rather than memorizing definitions.

Does passing this course keep my designation current?

The course is one of the qualifying CISR courses, and a seven-hour classroom or online CISR course is listed among the programs that satisfy the annual CISR update. Designees must complete an annual update program to keep the designation current, so confirm how your completion will be credited before you register.

Who is eligible to attend, and is prior policy knowledge needed?

Any employee of an agency, insurance company, or insurance-related business is eligible, including agents and agency managers. CISR is an intermediate-level program, so some working knowledge of the applicable policies is assumed. If commercial property forms are entirely new to you, review the basic property policy structure before the course begins.