CISR Risk Management
CISR - Elements of Risk Management
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ExploreAbout this exam
Elements of Risk Management is one of nine one-day courses in the Certified Insurance Service Representatives (CISR) designation program, a nationally recognized educational program directed at customer service representatives and account managers. The course is built for insurance service staff who want a working command of the risk management process so they can help clients design more effective insurance and risk management programs. Its six topics follow the process end to end: Introduction to Risk Management, Risk Identification, Risk Analysis, Risk Control, Risk Financing, and Risk Administration. In practical terms, that means learning tools and techniques to identify exposures, assess their impact on a client's assets and operations, weigh a variety of loss funding and insurance options, control losses and claims, and implement risk management and loss control procedures while monitoring their progress. CISR is an intermediate-level program that assumes some working knowledge of the applicable policies. The course is delivered as self-paced online instruction, live in-person classroom instruction, or an instructor-led webinar, each consisting of seven hours of instruction taught by active insurance practitioners. Passing the optional one-hour proctored exam that follows the course earns designation credit. State CE credit is approved in all states; check the CE Guide for your state's specific credits. This page's practice questions are independent study material and are not affiliated with or endorsed by the program's sponsoring organization.
What you'll study
About CISR Risk Management preparation
How is the Elements of Risk Management course delivered?
All CISR courses are available in three formats: self-paced online instruction, live in-person classroom instruction, and online instructor-led webinars. Each course consists of seven hours of classroom instruction, and online courses are accessible by computer, tablet, or smartphone. Pick the format that fits your schedule; the exam is the same one-hour proctored final.
How long is the exam, and is it required?
The final exam is one hour and is proctored. In the classroom format the exam is described as optional to sit, but passing the exam is required to earn the designation and to receive designation credit for the course. Plan to complete it soon after the instruction while the material is fresh.
How many courses do I need, and how long do I have?
You must complete five of the nine CISR courses and pass the examination that follows each one. You have three calendar years following the year in which you pass your first exam to finish. Because Elements of Risk Management can be your first course, map out your remaining four early so the deadline never surprises you.
How difficult is this course compared with the coverage courses?
CISR is an intermediate-level program that assumes some working knowledge of the applicable policies. Elements of Risk Management is process-oriented rather than forms-oriented, so the challenge is vocabulary and sequence: knowing which step of the risk management process a scenario describes. Candidates who handle commercial accounts often find the exposure-identification material the most demanding.
What should I study first within the course?
Follow the order the course lists: Introduction to Risk Management, Risk Identification, Risk Analysis, Risk Control, Risk Financing, then Risk Administration. Each step feeds the next, and exam scenarios frequently ask you to place a client action at the correct stage. Skipping ahead to financing before you are solid on identification and analysis is a common source of missed questions.
What are the most common ways candidates lose points?
Two patterns dominate. First, confusing risk control with risk financing: control addresses frequency and severity before a loss, financing addresses how losses are paid after. Second, treating risk administration as paperwork rather than the implementation and monitoring step. Read each scenario for whether the client is avoiding, reducing, retaining, or transferring a loss exposure.
Can I retake the exam if I do not pass?
The source material does not publish a retake policy, so confirm the current procedure with the program sponsor before you register. What is documented is the timing rule: your five courses and their exams must be completed within three calendar years following the year you pass your first exam, so a delay affects your whole designation timeline.
Does this course earn continuing education credit?
State CE credit is approved in all states for CISR courses. To determine the specific credits approved for your state, consult the CE Guide referenced on the program's course pages. Credit amounts vary by state, so verify before you rely on this course to satisfy a state filing deadline.
Does passing this course keep my existing CISR designation current?
Yes. A CISR course is listed among the programs that satisfy the annual update requirement, alongside CSRM courses, William T. Hold courses, CIC, CRM, and CPRM courses, and Ruble, MEGA, and Dynamics Series programs. Designees must complete an annual update program to keep the designation current; some options provide up to two years of update credit.
How does this course fit into CISR Elite?
After earning the CISR designation, you can pursue CISR Elite by completing the four remaining CISR courses and passing their exams within a three-year period. If Elements of Risk Management is one of your original five, it does not count again toward Elite; you would take the other four courses you have not yet passed.