NHA CMAA
Certified Medical Administrative Assistant (CMAA)
More study resources
Cheat sheet
Keep the key ideas within reach.
ExploreKey terms
Get comfortable with the vocabulary.
ExploreStudy plan
Give each week a clear focus.
ExploreCommon mistakes
Understand the traps and how to avoid them.
ExploreCase studies
Put your knowledge to work in context.
ExploreExam-day guide
Prepare for the day ahead.
ExploreAbout this exam
The Certified Medical Administrative Assistant (CMAA) is a national certification from the National Healthcareer Association (NHA) for the people who keep a healthcare office running: answering calls, scheduling appointments, greeting patients, updating electronic medical records, handling practice correspondence, and coordinating reports such as time and attendance. NHA also uses the terms medical office assistant and medical secretary, and notes that day-to-day tasks vary by setting.
The credential suits both newcomers to the field and working front-office staff. Eligibility requires a high school diploma or GED - or a plan to earn one within 18 months - plus one of the following: a medical administrative assistant training program completed within the last five years, one year of supervised experience in the field within the last three years, or two years of supervised experience within the last five years.
The exam is delivered at a school, at a PSI testing center, or through live remote proctoring. NHA publishes a free CMAA Test Plan that maps the key concepts tested, along with an online study guide, a practice test allowing up to six attempts, and a bundled preparation package.
Certification renews every two years with 10 continuing education credits. This guide is independent study material and is not affiliated with or endorsed by NHA.
What you'll study
About NHA CMAA preparation
Am I eligible to sit for the CMAA exam?
You need a high school diploma or GED/high school equivalency, or a scheduled plan to earn one within 18 months, plus one of three experience or training routes: a medical administrative assistant training program completed within the last five years, one year of supervised work experience in the field within the last three years, or two years of supervised experience within the last five years.
Where and how do I take the exam?
NHA lists three delivery options: at your school, at a PSI testing center near you, or through live remote proctoring at a location of your choice. You select the date and location when you schedule through your NHA account, and a CMAA exam fee payment is required at that scheduling step.
How many questions are on the exam, and how long is it?
The NHA pages reviewed here do not publish a CMAA item count or time limit, so be skeptical of any specific number you hear secondhand. The Candidate Handbook and the free CMAA Test Plan are the places to confirm the current format before your test date.
What does the CMAA exam cost?
The retrieved NHA pages do not state a dollar figure; they only note that an exam fee payment is required when you set your date. Check your NHA account portal and the Candidate Handbook for the current amount, and ask whether your school or employer sponsors exams, since sponsorship can unlock pre-purchased materials or discounts.
How soon will I know whether I passed?
For online CMAA exams, NHA posts official certification results to your account page within two days of scoring your test. Plan for roughly a couple of days rather than an instant score, and make sure your account details are accurate so results and any shared reporting reach you and your school or employer.
Can I retake the exam if I do not pass?
The source pages reviewed here do not publish a CMAA retake or waiting-period policy, so confirm it in the Candidate Handbook before test day. Note that the practice test's six attempts are a study-resource limit, not an exam retake allowance - do not conflate the two when planning.
How should I organize my studying?
Start with the free CMAA Test Plan, which maps the key concepts on the current exam, and use it as your outline. Then work through the online study guide's drills, review questions, and case study videos, and finish with the practice test, saving some of your attempts for a second pass closer to exam day.
How hard is the CMAA exam?
NHA does not publish a pass rate on the pages reviewed here, so difficulty claims are guesswork. The content is broad rather than deep - scheduling, records, correspondence, and office systems - so the real risk is coverage gaps, not trick questions. Use the Test Plan to find areas you never handle at work.
What do I have to do to keep my certification?
Renew every two years by completing 10 continuing education credits and paying your recertification fee; NHA describes the cost as about $8 per month, and there is no penalty for renewing early. The 10 CE credits can be earned any time before your expiration date through the online CE library, which is available around the clock.
What happens if my certification lapses?
NHA states that if your certification has expired, you have one year to reinstate it. Do not count on a longer grace period. Track your expiration date and begin the 10 CE credits early, so an expired status never becomes a gap you have to explain to an employer.