CT Funeral Juris study materials
CT Funeral Juris study resources

A supplier fee disguised as a legal requirement

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A supplier fee disguised as a legal requirement

A fictional family arranges services with a funeral provider and chooses a casket from an independent seller. A salesperson proposes adding a separate casket handling surcharge solely because the casket was purchased elsewhere. The salesperson also proposes telling the family that federal law requires the purchase of an outer burial container, even though no such legal requirement has been established. The cemetery may have its own documented conditions, which have not yet been obtained. Students must separate the actual source of a requirement from a sales tactic, identify the problem with penalizing an outside purchase and explain how accurate itemized information and verification preserve choice without pretending that every cemetery or disposition arrangement has identical conditions.

1. What is wrong with the surcharge?

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The Funeral Rule does not permit a separate surcharge merely because the customer bought a casket elsewhere. Calling it handling does not remove the problem.

2. How should a container condition be described?

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Verify any actual cemetery condition and describe its source accurately. Do not present an unestablished federal legal mandate as fact.