CCSLC Digital Literacy study materials
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Forwarded: A Photo of Shania

CCSLC Digital Literacy · Put your knowledge to work in context.

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Forwarded: A Photo of Shania

During a Form 3 netball match, a player, Shania, 14, collapses with an asthma attack. A classmate, Dev, 14, photographs her on the ground from about three metres away and posts it to a WhatsApp group of 28 students with the caption 'look what happen to Shania'. Within four hours the image has been forwarded to two parents' groups, screenshotted, and reposted on a public Instagram account run by a former student. Shania's mother phones the school at 7:40 p.m. asking for it to be taken down. Shania stays in hospital overnight. Dev says he 'only sent it to friends' and did not mean harm. The school's acceptable-use policy mentions cyberbullying but says nothing about photographs, there is no consent register, and the school regularly posts team photos on its own Facebook page.

1. List the actions the school should take in the first 24 hours and justify each with the harm it prevents.

Read the worked answer
  1. Ask the platforms, not only the posters: request removal from the former student's Instagram account using the reporting tools for private images of a minor, and ask the group admins to delete. Screenshots travel, so removal is containment, not a cure. 2) Preserve evidence before it disappears - screenshots with timestamps, group names and URLs - because the school may need it for a safeguarding referral. 3) Speak to Dev and his parents about what has happened and why it must stop, without a public confrontation that prompts him to delete evidence. 4) Have one named staff member call Shania's mother with a plan, not a promise that 'it is being looked at'. 5) Brief staff so the incident is not discussed in corridors. 6) Log it as a safeguarding and data-protection matter.

Each step prevents one of three things: further spread, loss of evidence, or further distress to a child who is in hospital.

2. Explain which principles are at stake - consent, purpose limitation, data minimisation, children's rights, erasure - and how they apply to Dev, the parents' groups and the former student's Instagram account.

Read the worked answer

Consent: Shania was photographed while incapacitated; she could not consent, and a 14-year-old's consent would not settle it while she is unwell. Purpose limitation: the photo was taken for one purpose (a joke in a group chat) and used for another (public posting) by people who had no connection to the event. Data minimisation: the image reveals health information that nobody in the parents' groups needed in order to understand anything. Children's rights: the school must act in Shania's best interests even when that conflicts with Dev's wish to be left alone. Erasure: her family can ask for deletion, and the school should support that request rather than wait for it.

Dev is also a child: he should face a proportionate consequence and a lesson about forwarding, not public shaming. The parents' groups are the hardest to reach - they are not school-run, so the school can only request deletion and ask parents to model the behaviour it wants.

3. Recommend three changes to school practice that would have reduced this harm, and identify the one that is hardest to enforce and why.

Read the worked answer

(a) A photo and media consent register checked at enrolment, with an opt-out honoured for the school's own Facebook page as well as internal use. (b) A published group-chat code covering team and class groups, agreed with parents, stating that images of other students are not forwarded and that taking a screenshot counts as forwarding. (c) A first-term lesson on how a photo travels: post, group, parents' group, public account, screenshot, search result.

Hardest to enforce: the group-chat code, because most of the traffic happens on personal phones, in groups the school does not run, and the rule only becomes visible after something has already gone wrong. The school can influence it through parents and through consequences for forwarding that happens during school activities, but it cannot monitor it, and a rule it cannot monitor has to be taught rather than policed.