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Google IT Support: Operating Systems

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Operating Systems

The three families

Windows uses NTFS and often UEFI/GPT; macOS uses APFS; Linux typically uses ext4 or xfs. Account types differ in name but not spirit: Administrator, root, and sudoers have full control, while standard users do not. Linux is case-sensitive; Windows is not. Hidden files are dot-prefixed on Linux and macOS, and attribute-based on Windows.

Processes and permissions

Task Manager, Activity Monitor, top, and ps show processes; services (Windows Services, systemd, launchd) run in the background. Linux permissions use rwx for owner, group, and other; Windows uses NTFS ACLs. A 'permission denied' error usually means wrong ownership or a missing write bit, not a corrupted file.

Command line basics

cd, ls or dir, cp or copy, mv or move, rm or del, cat or type, grep or findstr, chmod, and sudo. A file extension does not guarantee content, so verify the actual file type.

Traps

  • Assuming admin rights are free; UAC prompts are a security control.
  • Deleting permanently when recovery may be needed instead of using trash or recycle bin.
  • Confusing a service with a process.
  • Forgetting 32-bit versus 64-bit compatibility.
  • Editing system files without a backup.

Worked example

A Linux user cannot save to /var/www. Run ls -l and see the directory owned by root with 755 permissions. Rather than chmod 777 (a classic wrong answer), add the user to the appropriate group or correct ownership, then re-test the save.