Business Practices, Deposition and Hearing Procedures, and Client Relations
Business Practices, Deposition and Hearing Procedures, and Client Relations
This domain tests the practical side of reporting: scheduling, engagement terms, deposition and hearing logistics, billing, and professional communication. Good business practices protect the reporter's time and the integrity of the record.
Core rules
- Use a written engagement letter or confirmation covering date, location, estimated duration, appearance fee, cancellation terms, deposit, delivery date, and exhibit handling.
- Confirm the noticing party, case caption, court or venue, remote platform, and whether an interpreter or videographer will attend.
- At a deposition, swear the witness, administer the oath on the record, note appearances, and follow Q and A format. At a hearing, follow the judge's directions and the court's formatting rules.
- Manage exhibits: mark, describe, and keep a log; return originals as instructed.
- Explain read-and-sign procedures and deadlines. Do not promise a delivery date you cannot meet.
- Invoice accurately: appearance time, transcript pages, expedited fees, copies, and incidental charges. Keep financial records separate.
- Communicate promptly about technical failures, late starts, or scheduling conflicts.
Worked example
A firm cancels a deposition 12 hours before the start. The engagement letter provides a two-hour minimum if cancellation occurs within 24 hours. The reporter confirms the cancellation in writing, invoices the minimum, and offers to rebook. Reasoning: the fee compensates reserved time, not transcript production; the written term makes the charge enforceable and avoids a dispute. If the letter had no cancellation clause, the reporter should negotiate rather than invent a penalty.
Traps
- Accepting a job without checking for a conflict.
- Failing to confirm whether the deposition is remote and who provides exhibits.
- Billing for pages never delivered.
- Promising same-day delivery without checking scope.