Professional conduct, ethics, and instructor responsibilities
What the exam tests
This domain tests ethical judgement, scope of practice, confidentiality and inclusive professional behaviour.
Core rules
- Be honest, respectful and safety-first. Do not discriminate, harass or bully; challenge inappropriate behaviour.
- Teach within your certification. Refer medical, legal, psychological and avalanche questions to qualified professionals.
- Keep student information confidential; obtain consent before taking or posting photos and videos.
- Maintain appropriate boundaries with children and vulnerable adults; follow safeguarding and reporting procedures.
- Avoid conflicts of interest, undisclosed gifts and poaching students. Represent your school and association accurately; do not claim official affiliation you do not have.
- Keep insurance and first-aid training current; complete continuing professional development.
Worked example
A student asks whether knee pain means a torn ligament and whether they can keep skiing. Reasoning: this is outside your scope. Do not diagnose. Stop the aggravating activity, suggest a qualified health professional, record the advice and keep the information confidential. Offer an alternative lesson focus that does not load the knee.
Traps
Giving medical or legal advice; posting student images without consent; teaching privately on school time; accepting cash to avoid fees; criticising other instructors; letting a friendship blur professional boundaries.