BOI Credit Officer study materials
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BOI Credit Officer: Professional Ethics and Governance

BOI Credit Officer · Work through your exam, one topic at a time.

All guide sections

Professional Ethics and Governance

What the exam tests

This domain tests conduct expected of a credit officer: conflicts of interest, confidentiality, gifts and inducements, related-party dealing, whistleblowing, and the governance around credit approvals.

Core rules

  • Declare actual, potential, and perceived conflicts; recuse yourself from the credit decision where a conflict exists.
  • Keep borrower and customer information confidential, and use it only for legitimate purposes.
  • Do not accept gifts or hospitality that could influence, or appear to influence, a credit decision.
  • Related-party lending requires disclosure and approval outside the interested officer's line.
  • Governance requires clear delegated authority, documented credit committees, and escalation of breaches.

Worked example

A credit officer's spouse owns 20% of a borrower applying for a ₦300m facility. The officer must declare the interest in writing, take no part in the appraisal, committee discussion, or vote, and ensure approval follows the related-party route. Taking part because the shareholding is "only through a spouse" breaches the conflict-of-interest rule and undermines the approval's validity.

Traps

Rationalizing gifts as relationship-building; using confidential information outside the credit process; failing to declare a conflict because it is only potential; and approving a related party in the ordinary line. Also avoid pressure from senior management overriding documented credit authority.

Key points

  • Declare and manage conflicts, including perceived conflicts.
  • Recuse from decisions where a personal interest exists.
  • Confidentiality applies to all borrower information.
  • Related-party lending needs independent approval.
  • Follow delegated authority and document decisions.