Occupational Safety, Health
Occupational safety and health covers physical, ergonomic and security hazards in BFSI workplaces. The exam tests preventive behaviour, emergency response and employee well-being.
Key hazards and controls
- Ergonomics: adjust chair height, keep the monitor at eye level, support the lower back and take micro-breaks.
- Electrical and fire safety: do not overload sockets; know the fire extinguisher’s PASS method-pull, aim, squeeze, sweep.
- Emergency response: raise the alarm, evacuate via stairs, reach the assembly point and call 112.
- Cash security: dual custody, CCTV, panic buttons and secure cash transit.
- Health: manage stress, report harassment under POSH, and follow first-aid procedures.
Worked example
Smoke comes from a server room. Reasoning: do not throw water on electrical equipment. Raise the alarm, evacuate, call the fire service and use a CO₂ extinguisher only if trained and safe. Never use the lift during a fire.
Traps that cost marks
- Ignoring ergonomic strain until it becomes chronic.
- Using water on an electrical fire.
- Running to collect belongings before evacuating.
- Assuming security is only the guard’s job; every employee must follow cash and access controls.