Employability Skills, Digital Literacy and Green Practices
This combined domain tests the skills that make a beauty professional employable, safe online and responsible towards the environment. Expect questions on CVs, interviews, teamwork, digital bookings, client privacy, energy use and waste.
Employability
- A good CV is short, truthful and tailored: contact details, skills, qualifications and work experience.
- Interviews use clear examples; the STAR method means Situation, Task, Action, Result.
- Punctuality, grooming, teamwork and accepting feedback matter in a salon.
- Time management means sequencing appointments, cleaning and stock checks without rushing clients.
Digital literacy
- Use booking and payment apps accurately; confirm appointments and protect client data.
- Use strong passwords, avoid suspicious links and log out of shared devices.
- Get written consent before posting before-and-after photos; do not reveal names or personal details.
- Keep claims honest; do not promise medical cures.
Green practices
- Reduce single-use items where safe; use refillable products and recycle packaging.
- Save water and energy: turn off lights, use efficient appliances and avoid running taps.
- Never pour chemicals down the drain; follow local hazardous-waste rules.
- Avoid greenwashing: make only claims you can support.
Worked example
A salon wants to post a client's hair transformation online. Reasoning: first obtain written consent for the photo and specify where it will appear; crop or blur identifying features if requested; check the caption for truthful claims; then post. Good digital practice protects privacy, while good green practice would also mean not printing unnecessary flyers.
Traps that cost marks
- Posting client photos without consent.
- Using a weak shared password.
- Writing a CV full of untrue claims.
- Pouring chemicals down the sink.
- Making vague eco claims without evidence.