Industrial and Employability Skills
This domain tests workplace behaviour in electrical trades: communication, teamwork, documentation, quality, safety culture and basic industrial practices. The exam expects practical judgement about job cards, permits, reporting and customer handling.
Core rules
- A job card records the complaint, inspection findings, parts used, labour and final test result. It protects both technician and customer.
- Before work, identify the isolation point, use lockout/tagout where required, and confirm the permit or authority to work.
- Report hazards and near misses immediately. Do not hide an error that could become a safety incident.
- 5S means sort, set in order, shine, standardise and sustain. It improves workshop safety and efficiency.
- Communication with a customer should be clear about fault, cost, safety and expected completion time.
Worked example
A technician finds a burnt socket in a shop. The safe response is to isolate the circuit, tag it, inform the shop owner, replace the damaged accessory, check the cable and earth, and record the test result on the job card. Continuing to use the socket because the shop is busy would create a fire risk.
Traps
Do not take an unsafe shortcut to finish quickly. Do not leave a job without documenting the fault and repair. Do not promise a repair before inspection. Do not work on a circuit that someone else has locked out.