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Punjab PSEB Matric NSQF Private Security (Unarmed Guard) study materials
Punjab PSEB Matric NSQF Private Security (Unarmed Guard) study resources

Punjab PSEB Matric NSQF Private Security (Unarmed Guard): Employability Skills, Entrepreneurship and Digital Literacy

Punjab PSEB Matric NSQF Private Security (Unarmed Guard) · Work through your exam, one topic at a time.

All guide sections

Employability Skills, Entrepreneurship and Digital Literacy

Domain 11 tests job-search skills, the basics of running a security agency and safe digital behaviour.

Employability

  • One-page resume: name, contact, PSARA training certificate, experience, skills, languages, references.
  • Interviews: STAR answers (situation, task, action, result), clear speech, punctuality, correct turnout.
  • Workplace skills: teamwork, time management, following SOP, taking feedback, first-aid and fire drill participation.
  • Keep certificates, police verification and medical records in a folder; employers verify them.

Entrepreneurship

Starting a security agency needs a licence under PSARA: a registered company or firm, prescribed capital and training arrangements, character and antecedents verification of guards, supervisors and proprietor, records, insurance, and compliance with labour laws on wages, PF and ESI where applicable, plus GST and Udyam registration for MSME benefits. Marketing rests on reliability, trained staff and references; cutting price by cutting training destroys the business.

Digital literacy

  • Strong unique passwords and two-factor authentication; never share OTP, PIN or screen.
  • Phishing: check sender, links and spelling; no bank or agency asks for an OTP or password.
  • UPI and payment fraud: verify before scanning a QR code; missed-call refund calls are fraud.
  • Social engineering: a caller claiming to be an officer and asking for gate details is a threat; verify through a known number.
  • Social media: never post site photos, shift timings, VIP movements or client names.
  • Report cyber fraud on 1930 and at cybercrime.gov.in, and inform the supervisor immediately.
  • Use e-logbooks, attendance apps and email professionally; do not forward rumours.

Worked example

A WhatsApp message says attendance bonus is pending, click this link and enter your ATM PIN. Reasoning: neither the agency nor a bank asks for a PIN through a link. Steps: do not click, do not forward, screenshot, report to the supervisor, warn colleagues, report on 1930 if money is lost.

Traps

Sharing an OTP with a supervisor calling from a new number; clicking shortened links; uploading site photos; informal emails to clients.