ITIL 4 InfoSec study materials
ITIL 4 InfoSec study resources

ITIL 4 InfoSec: Information security risk management

ITIL 4 InfoSec · Work through your exam, one topic at a time.

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Information security risk management

What the domain tests

This domain tests the risk management practice applied to information security: how risk is identified, assessed, treated, monitored and communicated across value streams. Expect questions on risk appetite, treatment options, residual risk and the difference between a risk and an issue.

Core rules

  • Risk is uncertainty of outcome; information security risk focuses on threats to confidentiality, integrity and availability.
  • Risk management is continual, not a one-off assessment. Embed it in plan, design and transition, and obtain/build.
  • Identify assets, threats, vulnerabilities and existing controls. Assess likelihood and impact against agreed criteria and risk appetite.
  • Treat by avoiding, reducing, transferring or accepting. Record the owner, treatment plan, residual risk and review date.
  • Use the risk management practice for method; information security management owns security risk content. Supplier management, service continuity management and problem management supply inputs.
  • Follow keep it simple and practical: a clear qualitative method used consistently beats an unused quantitative model.

Worked example

A cloud migration moves customer PII. The threat is misconfigured storage; the vulnerability is no automated configuration check. Likelihood is medium and impact high, so the risk is above appetite. Treatment adds policy-as-code guardrails, encryption, least-privilege IAM, a supplier contractual control and monitoring. The owner accepts the residual risk. Reasoning: assess before treating, reassess after, and record acceptance so the decision is auditable.

Traps that cost marks

  • Running risk assessment as a one-time checklist.
  • Scoring risk without comparing it to appetite.
  • Ignoring third-party and supplier risk.
  • Recording only technical vulnerabilities and missing process or people risks.
  • Not documenting accepted residual risk and its owner.
  • Confusing a risk with an incident or an issue.