Arithmetic, Data Entry, and Office Technology
What this domain tests
Arithmetic, Data Entry, and Office Technology tests accurate calculations, fee and receipt handling, date arithmetic, keyboard entry, spreadsheets, email, and basic security. Most errors are small transpositions, not hard math.
Core controls
- Verify every total twice. For fees, list each charge separately, then add. For payments, record amount tendered, fee, and change.
- Use the correct date format and count deadlines under the governing rule. Do not count the trigger day unless the rule says so.
- When entering data, read back names, case numbers, and amounts. Compare the screen to the source document.
- Use spreadsheet formulas instead of hand totals; check that ranges include all rows.
- Lock workstations, use approved storage, and never send confidential data through personal email or unapproved apps.
- Keep receipts and audit trails. Correct errors by the approved method, not by overwriting.
Worked example
A party requests one certified copy and pays a $40 filing fee plus $5 for the certified copy. The total is $40 + $5 = $45. The party tenders $100. Change is $100 − $45 = $55. On the receipt, list the filing fee, the copy fee, the total, and the change separately. If the receipt printer jams, write the receipt by the approved manual procedure and retain the audit copy.
Traps
Transposing “2025-CV-00417” to “2025-CV-00471”; placing a decimal one digit off; using autofill that copies the previous case number; accepting a total without re-adding; and sharing passwords or leaving a screen visible to the public.