Four Problems in One Week at Bayou Realty
Broker Wade owns Bayou Realty with six salespeople. Four items surface in one week: (1) salesperson Lila's Facebook ads for her 'Lila Group' show only 'The Lila Group - 555-0142,' with no brokerage name; (2) Wade pays a $3,000 printer invoice and a $1,500 team marketing bill out of the firm's escrow account holding $12,000 of buyers' deposits, saying he will 'true it up after the next closing'; (3) Lila's unlicensed assistant hosts open houses, quotes the list price, and tells buyers 'offer $10,000 under and the seller will take it'; (4) a mortgage broker offers Lila $1,000 for each buyer she refers who closes a loan.
1. Identify each of the four issues and the governing rule or principle it violates.
Read the worked answer
1. Advertising. LREC advertising rules require that advertising by a licensee or team identify the licensed brokerage and be under the broker's supervision; ads must be approved and copies retained. 'The Lila Group' alone conceals the responsible broker and is misleading to the public.
2. Trust/escrow account. Client funds must be held in a trust account with no commingling with operating funds and no use as working capital. Paying a printer and a marketing invoice from buyers' deposits is conversion, not a bookkeeping shortcut. 'True it up later' is not a defense; while the account is short, reconciliation is impossible and the other deposits are at risk.
3. Unlicensed activity. An unlicensed assistant may hand out materials and disclose that he is unlicensed, but may not quote terms, discuss price, or advise on offer strategy. 'Offer $10,000 under' is negotiating - unlicensed brokerage. Lila failed to supervise.
4. Referral fee from a lender. Paying or receiving a thing of value for referring settlement-service business violates RESPA Section 8, and splitting compensation with an unlicensed person for brokerage activity violates Louisiana license law. A $1,000-per-closed-loan arrangement is a textbook kickback.
2. What must Wade do now, and what are the consequences for Lila and the firm?
Read the worked answer
Immediate remediation:
- Restore the escrow account to full balance with firm funds, stop all disbursements from it, and have the account reconciled by an independent bookkeeper; segregate files and correct records.
- Pull the ads, require the brokerage name on all team advertising, and institute written broker approval of ads.
- Stop the assistant from discussing price/terms, retrain him, and have him disclose unlicensed status at open houses.
- Decline the lender's referral arrangement in writing and adopt a written policy on things of value, co-marketing, and referrals.
- Document everything and consult counsel about whether disclosure to affected parties or self-reporting to LREC is required.
Consequences: the qualifying broker is responsible for the acts of affiliated licensees and unlicensed staff. Discipline can range from reprimand and fines to suspension or revocation; misappropriation of escrow funds carries the greatest risk, including criminal exposure. Civil liability to the buyers whose deposits were used is also possible if any closing is delayed or a check bounces.
Lila: personally exposed for the advertising, the unlicensed negotiation, and the kickback; her broker's supervision failure does not excuse her own conduct.
3. Rank the four issues by severity for Lila's license and explain the ranking.
Read the worked answer
1. Escrow misuse (most severe). Use of client deposits for firm expenses converts trust funds. It threatens revocation, restitution orders, and criminal referral, and it endangers every pending closing. This outranks everything else because it harms consumers' money directly.
2. Unlicensed assistant negotiating price. Aiding unlicensed brokerage strikes at the core of the licensing scheme; consumers received pricing advice from someone the Commission never vetted. Likely suspension-level exposure, plus a supervision finding against the broker.
3. Lender referral fee. Serious and federally actionable under RESPA, but it is a single arrangement that can be unwound and disclosed; discipline plus civil exposure rather than an immediate threat to client funds.
4. Advertising without the brokerage name. The least severe - administrative and curable - but repeat violations escalate, and a pattern of misleading ads invites scrutiny that will expose the other three issues.