Emergency Response and Incident Management
What this domain tests
This domain tests initial emergency actions: scene safety, notification, evacuation, life safety, and preserving the scene for responders. The exam favors protecting life and calling professionals over personal heroics.
Core rules
- First, size up the scene for ongoing danger: fire, smoke, weapons, traffic, electrical hazards, or a crowd. Do not enter an unsafe area without training and equipment.
- Call 911 early and give a clear report: location, nature of emergency, number of people affected, hazards, and your name and callback number. Send someone to meet responders.
- For fire: activate the alarm, evacuate by the nearest safe route, and use a fire extinguisher only for a small, contained fire with a clear exit. Use PASS-pull, aim, squeeze, sweep.
- For medical emergencies: provide only the care you are trained and authorized to give; use gloves and barrier devices; do not move a suspected spinal-injury patient unless there is immediate danger.
- For an active threat: run if safe, hide if not, and fight only as a last resort. Do not attempt to confront an armed attacker as an unarmed guard; secure access points and guide people to safety.
- Preserve the scene: control access, avoid contaminating evidence, and record what you saw before memories fade.
Worked example
A small trash-can fire starts in a lobby. The guard activates the alarm, calls 911, clears the immediate area, and confirms the fire is small and the exit is clear. He uses a nearby ABC extinguisher with PASS and then backs away. He does not prop doors open, does not re-enter, and writes down what burned and which extinguisher was used.
Traps
Delaying 911 to investigate; using an extinguisher with your back to the fire; re-entering a evacuated building; and moving injured people unnecessarily.