Passenger Safety and Emergency Procedures
Passenger Safety and Emergency Procedures
This domain tests how you protect passengers before and during an emergency. The exam focuses on prevention, clear instructions, and evacuation decisions.
Core rules
- Brief passengers before the trip on emergency exits, fire extinguisher location, first aid kit, and evacuation procedures.
- Keep aisles and exits clear. Know how to operate every exit: doors, roof hatches, and window exits.
- In a fire, stop the bus in a safe place, shut off the engine, evacuate passengers away from traffic and upwind, and call 911. Do not open an engine compartment if smoke is coming from it; let emergency responders handle it.
- After evacuation, account for passengers at a safe assembly point. Do not let them reboard until the bus is declared safe.
- For a medical emergency, stop safely, call for help, and provide only the level of aid you are trained for. Do not move an injured passenger unless there is immediate danger.
- For a crash, secure the scene, set out warning devices, and report as required.
Worked example
Smoke comes from the rear engine while you are carrying 30 passengers. The correct sequence is: signal, stop away from traffic, set the parking brake, shut off the engine, open the exits, evacuate passengers upwind, call 911, and count passengers at the assembly point. Driving on to the terminal risks a fast-moving fire.
Traps
Evacuating passengers into traffic. Forgetting to shut off the engine. Failing to account for passengers. Using a fire extinguisher on a large fire instead of evacuating. Assuming passengers know how to open emergency exits.