Professional Ethics and Public Order
This domain tests integrity and public-order awareness: honest dealing, resistance to corruption, cooperation with the police, discipline at taxi stands and protection of vulnerable passengers.
Integrity in the job
- Charge the approved fare only. No meter tampering, no inflated "tourist" prices, no long detours.
- Refuse bribes, gifts or "arrangements" offered to skip a queue, overload the vehicle or ignore a traffic offence.
- Do not collude with other drivers to refuse hires, block a stand or fix prices.
- Keep passenger information confidential; do not discuss who travelled where.
- Never drive after drinking or while unfit; your licence and badge depend on it.
Public order and cooperation
- Be sober, presentable and calm. De-escalate arguments rather than win them.
- Cooperate with police checks, produce documents politely and never obstruct an officer.
- At stands, respect the queue and refuse to join unofficial blockades or protests that trap other drivers or the public.
- Safeguard children and vulnerable adults; if you suspect trafficking or abuse, note details and report to police.
Worked example
Another driver asks you to block the stand exit with your taxi until a fare dispute is settled.
Reasoning: blocking the exit obstructs a public road, harms passengers and puts your badge at risk. Refuse, keep your vehicle clear, and if the dispute continues, report it to the stand committee or police rather than joining. Solidarity does not cover unlawful obstruction.
Traps that cost marks
- Accepting a "tip" to carry an extra passenger.
- Joining a stand blockade.
- Arguing with an officer instead of producing documents.
- Discussing a passenger's destination with others.