NC Security Guard study materials
NC Security Guard study resources

The Supervisor Who Wants a False Patrol Log

NC Security Guard · Put your knowledge to work in context.

All case studies

The Supervisor Who Wants a False Patrol Log

You are a newly assigned guard at a Greensboro warehouse construction site. At 00:40 you see a person in a dark hoodie near the chain-link fence, but the person runs when you shine your flashlight. You do not report it because your supervisor has said, 'Don't create paperwork over nothing.' At 01:00 the supervisor texts you: 'Skip the 02:00 perimeter check and just mark it done. We're short staffed.' At 03:00 you discover that a $4,000 generator has been stolen from a locked storage area. The site log shows your 02:00 check marked 'completed-all secure.' Your supervisor tells you, 'Leave the log as is; we'll handle it internally.' You have the text messages, and the gate camera footage has not been reviewed.

1. Identify the ethical and legal problems in the supervisor's instructions and in your own earlier failure to report.

Read the worked answer

The supervisor's instruction to mark an unperformed check as done is falsification. It is dishonest, violates post orders, and can expose the guard, the licensee, and the client to liability; it may also violate the Private Protective Services Board's conduct rules and the employment agreement. The stolen generator makes the false log evidence in a criminal and insurance investigation. Your earlier failure to report the 00:40 trespasser is also a professional failure: you saw a suspicious person at the fence and let a supervisor's 'no paperwork' comment suppress a report. That is not loyalty; it is a gap in the record that now looks like concealment. The supervisor's 'we'll handle it internally' is not a lawful instruction to destroy or keep false records. Ethics requires honesty, accuracy, and protection of the client's property; following an unethical order is not a defense.

2. What should you do now, step by step, including what to put in writing and what not to alter?

Read the worked answer

Do not alter, backdate, or delete the log. Preserve the text messages, the original log, and any gate video; request that the video be exported and logged. Write a factual report now: the 00:40 observation with time, clothing, direction, and action; the 01:00 text; the 02:00 check you did not perform; the 03:00 discovery; and the supervisor's instruction. Use exact quotes and state clearly what you did and did not do. Notify the next-level manager, the licensee or account manager, and if required the client. If the supervisor is the only manager on site, call the company duty number and send an email so there is a timestamp. If a crime is suspected, cooperate with police and give them the original records, not cleaned-up copies. Do not discuss the matter with other guards or post it online. If asked to sign a false statement, refuse and ask for the request in writing.

3. How should you respond if the supervisor threatens your job or your registration?

Read the worked answer

If the supervisor threatens your job or registration, stay calm and do not trade your integrity for the shift. Ask for the instruction in writing; if refused, send a follow-up email summarizing the conversation. Report retaliation through the company's ethics hotline and, if the conduct involves falsification or a licensing violation, to the NC Private Protective Services Board. Keep copies of schedules, texts, and evaluations; retaliation claims are stronger with dates and witnesses. You may consult an attorney or state labor and whistleblower resources, but do not make legal threats on site. If you are removed from the site, provide a factual turnover and do not remove company records. The key is to separate the legitimate order-do your rounds-from the illegitimate one-lie about them. A guard who falsifies once will be blamed for the entire loss; a guard who reports promptly is in a much stronger position.