NETA Wellness Coach study materials
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NETA Wellness Coach: Motivational Interviewing

NETA Wellness Coach · Work through your exam, one topic at a time.

All guide sections

Motivational Interviewing

Motivational Interviewing tests the spirit, four processes, and micro-skills, plus your ability to distinguish change talk from sustain talk. The exam rewards restraint: evoking rather than instructing.

Spirit: PACE

Partnership, Acceptance (worth, autonomy, affirmation, accurate empathy), Compassion, Evocation. The righting reflex, the urge to correct or prescribe, is the main enemy.

Four processes

Engaging, focusing, evoking, planning. Do not jump to planning before engaging and evoking.

OARS

Open questions, Affirmations, Reflections (simple and complex), Summaries. Reflect more than you question; avoid the question-answer trap.

Change talk: DARN-CAT

Preparatory: Desire, Ability, Reasons, Need. Mobilizing: Commitment, Activation, Taking steps. Evoke it, reflect it, and ask for elaboration. Sustain talk concerns the behavior; discord concerns the relationship. Soften discord with reflection, apology, or shifting focus, and emphasize autonomy.

Information and rulers

Use elicit-provide-elicit: ask what the client knows, offer information neutrally, ask their reaction. Importance and confidence rulers ("Why a 6 and not a 3?") invite change talk rather than a score.

Worked example

Client: "I guess I could walk at lunch, but my knee hurts." Reflect the change talk first: "Walking at lunch feels doable, and the knee is the concern." Then ask, "If the knee were less of an issue, what would you try?" Do not problem-solve the knee unless the client asks.

Traps

  • Premature planning.
  • Confronting or arguing.
  • Cheerleading instead of reflecting.
  • Treating sustain talk as resistance or a personality flaw.
  • Giving information without permission.
  • Missing rising discord and continuing the same strategy.