Progress Tracking, Assessments, and Completion Records
Progress states
Progress is not one number. The platform tracks enrollment, content viewed, assessment attempts, attestation, and completion. A module is complete only when every completion criterion is met: required pages viewed, quiz passed at the threshold, and any policy attestation signed.
Assessments and records
- Passing scores are set per assessment; a 70% score does not complete an 80% threshold.
- Attempts may be limited. Check remaining attempts before resetting.
- Completion records store learner, course version, date, score, and role at the time of completion.
- Certificates are evidence of completion, not a substitute for the transcript record.
Worked example
A learner views all pages and scores 70% on a quiz with an 80% pass mark. The dashboard shows 90% progress, but the module is incomplete. Reasoning: progress percentage includes viewed content; completion requires the pass threshold. The correct next step is a retake or remedial assignment, not a manual completion override. If no attempts remain, an administrator must follow the reset policy.
Traps
- Equating a high progress percentage with completion.
- Overriding completion without an auditable reason.
- Assuming a certificate updates the transcript automatically.
- Forgetting that course version matters for recertification.