Ethics, Professional Conduct, and Bias Awareness
Ethics, Professional Conduct, and Bias Awareness
This domain tests integrity, impartiality, confidentiality, and the ability to recognize bias in yourself and others. The exam favors reporting misconduct and treating people consistently.
Core rules
- Act with integrity: do not steal, lie, falsify reports, or accept gifts that influence decisions.
- Protect confidential information; do not post about incidents or clients on social media.
- Avoid conflicts of interest; disclose relationships that could affect judgment.
- Treat people consistently regardless of race, ethnicity, religion, gender, disability, age, or appearance.
- Recognize implicit bias: it can affect who you stop, search, or describe as suspicious.
- Report misconduct through the chain of command or the client’s ethics hotline.
Worked example
A guard sees a coworker take a wallet from a lost-and-found drawer. The guard does not confront the coworker alone or cover it up. The guard reports the observation to the supervisor, writes a factual statement, and preserves any camera footage according to policy. The guard avoids posting about it online.
Traps
Accepting “tips” from vendors; profiling by appearance; joking about protected characteristics; editing a report to protect a friend; staying silent about misconduct.
Key points
- Integrity and truthful reports.
- Confidentiality and no social media posts.
- Disclose conflicts of interest.
- Treat people consistently.
- Report misconduct through proper channels.