Transporting Passengers Safely
Transporting Passengers Safely covers the rules that begin when riders board and end only after they are clear of the bus. The exam tests loading and unloading, standee limits, aisle and exit clearance, baggage, fueling, and emergency evacuation.
Boarding and unloading
- Stop close to the curb so passengers do not step into traffic; set the parking brake before opening the door.
- Open the door only after the bus is fully stopped. Do not move until the door is closed and riders are seated or holding a secure handhold.
- Before pulling away, check the left mirror and blind spot for late boarders or pedestrians.
Standees, aisles, and baggage
- Standees are allowed only where the bus is designed for them and local rules permit; never let anyone stand in the stairwell or block an aisle.
- Keep baggage and mobility devices secured. Nothing may block an aisle, door, or emergency exit.
- Do not carry riders in baggage compartments or permit hazardous items.
Fueling and emergencies
- Do not fuel with passengers aboard. If an emergency evacuation is ordered, announce the exit, assist passengers with disabilities, move everyone at least 100 feet from the vehicle, and account for riders.
Worked example
A rider places a large suitcase in the aisle beside a rear emergency exit. You have not departed. The correct action is to stop boarding, ask the rider to move the bag to the baggage area or secure it, and confirm the aisle and exit are clear. Departing would create an evacuation hazard.
Traps
Assuming standees are always legal; opening the door before a full stop; leaving passengers unattended; and forgetting to check the rear and left side before closing the door.