Inspection-Bound Receipts Landing in Pick Faces
Eastport Distribution receives about 120 pallets per day from 40 suppliers. Thirty percent of receipts require quality inspection. The receipt routing for those suppliers is set to Inspection Required, and QA has two inspection subinventories. Put away rules are built only on item category and send all category ELECTRICAL receipts to the main pick face. The result is that inspection-required electrical items are put away directly to pick faces, while QA inspection locations are full and operators are manually moving pallets to free up space. Over-receipt tolerance is 2 percent, but the receiving team uses blind receiving, so over-receipts are discovered only at put away. The company also wants to start using movement requests so QA can request replenishment of consumables from bulk to inspection. The DC has locator control in pick faces and bulk, and lot and shelf-life control on 60 percent of items.
1. Explain why inspection-required material is reaching pick faces and propose a corrected receipt routing and put away rule design.
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The routing says Inspection Required, but the put away rule is too broad and wins at the destination decision: every ELECTRICAL receipt is directed to the main pick face, regardless of inspection status. Receipt routing and put away rules must work together, not independently. If the routing creates an inspection requirement but the put away rule directs the material to a pick locator, operators can bypass QA, especially when inspection locations are full and manual moves are tolerated.
Redesign the rules with inspection status as an explicit condition or with a dedicated inspection flow. For suppliers or items requiring inspection, the receipt should land in the QA inspection subinventory and remain there until inspection is complete. Put away rules should then move only accepted material to pick faces, using item, category, lot, shelf life, and destination capacity as conditions. Avoid one catch-all category rule. Use subinventory restrictions and locator capacity checks so a full QA location produces an exception rather than an unauthorized move. Test the sequence with an inspection-required electrical item and confirm that the pick face is not a valid destination before QA disposition.
2. Design a put away strategy for lot- and shelf-life-controlled items, including locator capacity and over-receipt handling. What should be measured?
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For lot- and shelf-life-controlled items, put away rules should consider item, category, lot expiration, locator capacity, and storage constraints. Route incoming lots to receiving or inspection first, then to pick or bulk based on disposition. Prefer locators with sufficient capacity and enforce FIFO or shelf-life rules so older lots are picked first. Keep QA, reject, and expired material in separate subinventories. If locator capacity is a constraint, define capacity and allow an exception path rather than permitting operators to override destinations informally.
For over-receipts, keep the 2 percent tolerance but validate it at receipt entry or immediately afterward, even with blind receiving. Blind receiving hides quantity discrepancies until put away, so define an exception queue for receipts that exceed tolerance and require approval before put away. Measure put away exceptions by supplier and item, QA dwell time, locator utilization, inspection bypass incidents, over-receipt frequency, and the percentage of lots put away according to shelf-life rules. These measures tell you whether the rule design is working or whether operators are compensating manually.
3. QA wants to use movement requests to replenish consumables from bulk to inspection. Explain whether a movement request is the right transaction and what setup is needed.
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A movement request is appropriate if the consumables are moving within the same inventory organization, from a bulk subinventory or locator to the inspection subinventory. It is not appropriate for moving material between inventory organizations; that requires an inter-organization transfer or transfer order.
Confirm that the item is assigned to the organization and is transactable in both the source and destination subinventories. Because the DC uses locator control, the movement request must identify valid source and destination locators. Set up the source and destination subinventories, any item-subinventory restrictions, and the movement request type or approval rules if QA requests require authorization. Decide whether the request is fulfilled immediately or through a pick-and-confirm process. Also check that the inspection subinventory is not restricted to inspection-only items if consumables are stored there. Finally, monitor movement request aging so QA does not create duplicate requests when a replenishment is already in progress.