Emergency Response
This domain tests the sequence of emergency actions: protect life first, then property, then evidence, and communicate while acting rather than after.
Core rules
- Priority order: life safety > property > asset recovery > investigation. A guard who chases a suspect through a smoke-filled corridor has inverted the order.
- Follow the site Emergency Action Plan: alarm, notification, evacuation or shelter-in-place, accountability, handover to responders.
- Use 911 and the site's internal escalation list. Give location, nature of emergency, number of casualties, hazards present, your name and a callback number.
- Do not touch suspicious objects; do not use radios or mobile phones near a suspected bomb; move people away and establish cordons.
- Preserve the scene after the emergency: nobody re-enters until cleared by the fire service, police or safety officer.
Worked example
A caller tells the lobby guard there is a bomb in the building and hangs up. Reasoning: the call is the priority, not the search. Keep the caller talking if possible; note exact words, background noise and time; write it down; avoid radio transmission near the lobby; notify the supervisor; evacuate by the nearest safe route to the assembly area; call police; do not open or move any unattended package.
Traps
Searching for the device yourself; using a two-way radio beside a suspicious package; delaying evacuation to finish an incident form; re-entering for personal belongings.