I85PREP
⌘ K
Beauty Care (Skin) NC II study materials
Beauty Care (Skin) NC II study resources

Beauty Care (Skin) NC II practice questions

One question at a time. Build your Beauty Care (Skin) NC II understanding.

First 50 of 199 questions. Each one lists the choices, the correct answer, and an explanation. The checker at the top of this page saves progress in this browser when it is available.

Continue in the practice tool above to load more questions, 50 at a time.

Question 1Workplace communication and customer service

A client arrives at the salon for a facial. Which greeting best reflects professional customer service?

  1. You are late, so the service may be short.
  2. Welcome to our salon. How may I help you today? Correct answer.
  3. Please wait, I am busy with someone.
  4. What do you want done today?

Explanation

Professional greetings are courteous, welcoming, and invite the client to state their need. The greeting should make the client feel valued from the first contact. Rude or dismissive openings damage the client relationship before service begins.

Question 2Workplace communication and customer service

What is the main purpose of a client consultation card in a skin care service?

  1. To advertise the salon's products to the client
  2. To replace the need for verbal communication
  3. To record the client's details, skin condition, and service history Correct answer.
  4. To serve as the client's receipt for payment

Explanation

A consultation card documents relevant client information such as personal details, skin assessment, products used, and past treatments. This record supports safe, consistent service and informed decisions. It is a communication and documentation tool, not a marketing or payment document.

Question 3Workplace communication and customer service

A client says she had an allergic reaction to a product used in a previous facial. What is the most appropriate response?

  1. Note the reaction and ask which product caused it before proceeding Correct answer.
  2. Tell the client reactions are normal and not a concern
  3. Ignore it because it happened at another salon
  4. Apply the same product to test if it still reacts

Explanation

Reported allergic reactions are important safety information and must be clarified before any product is applied. Asking which product caused the reaction helps avoid repeating the exposure. Dismissing or deliberately retesting a known allergen endangers the client.

Question 4Workplace communication and customer service

During a treatment, a client keeps asking questions about the products being used. How should the beauty care worker respond?

  1. Refuse to answer until the treatment is finished
  2. Answer clearly in simple terms while continuing the service safely Correct answer.
  3. Change the topic to avoid discussing products
  4. Give technical jargon so the client stops asking

Explanation

Clients have a right to information about products applied to their skin. Explaining clearly and simply builds trust while the service continues. Refusing or confusing the client undermines communication and informed consent.

Question 5Workplace communication and customer service

Which communication behavior best demonstrates active listening to a client?

  1. Nodding and restating the client's concern in your own words Correct answer.
  2. Interrupting to share a similar personal story
  3. Finishing the client's sentences for them
  4. Checking the phone while the client speaks

Explanation

Active listening involves giving full attention and confirming understanding by paraphrasing. This shows the client they are heard and reduces misunderstanding. Interrupting or dividing attention signals disinterest.

Question 6Workplace communication and customer service

A client is unhappy because the facial did not meet her expectations. What is the best first step?

  1. Blame the client's skin type for the result
  2. Argue that the service was performed correctly
  3. Listen to her concern and clarify what she expected Correct answer.
  4. Offer a discount before hearing the complaint

Explanation

Complaint handling begins with listening and clarifying the client's expectation so the real issue is understood. Only then can an appropriate response be agreed. Arguing or deflecting escalates dissatisfaction.

Question 7Workplace communication and customer service

Why is it important to use the client's preferred name and pronouns during service?

  1. It allows the worker to skip the consultation
  2. It is required only for first-time clients
  3. It shows respect and builds a comfortable professional relationship Correct answer.
  4. It speeds up the treatment time

Explanation

Using a client's preferred name and pronouns demonstrates respect and helps the client feel comfortable. Respectful communication is a core part of professional customer service. It has no bearing on treatment speed or consultation requirements.

Question 8Workplace communication and customer service

A walk-in client asks for a service that requires a patch test first. How should the worker communicate this?

  1. Perform the service anyway to avoid losing the client
  2. Refuse service without explaining the reason
  3. Say the patch test is optional and let the client decide
  4. Explain the patch test requirement and schedule the service accordingly Correct answer.

Explanation

When a patch test is required, the worker must explain the reason and arrange the service around it. Clear explanation supports informed consent and client safety. Skipping the test or refusing without explanation is unprofessional.

Question 9Workplace communication and customer service

Which statement is an example of maintaining client confidentiality?

  1. Sharing before-and-after photos on social media without asking
  2. Discussing a client's skin condition only with authorized staff involved in care Correct answer.
  3. Leaving consultation cards visible on the reception counter
  4. Talking about a client's treatment with friends outside work

Explanation

Confidentiality means client information is shared only with authorized personnel who need it for care. Unauthorized sharing, public posting, or exposing records breaches client privacy. Consent is required before any public use of client images or details.

Question 10Workplace communication and customer service

A client speaks mostly a different language from the worker. What is the best way to ensure understanding during consultation?

  1. Ask another client to translate personal details
  2. Speak louder and faster to be understood
  3. Skip the consultation to save time
  4. Use simple words, visuals, and confirm understanding by asking the client to repeat key points Correct answer.

Explanation

Clear, simple language, visual aids, and checking understanding help bridge language differences. Asking the client to restate key points confirms comprehension. Speaking louder or skipping consultation does not resolve the communication gap.

Question 11Workplace communication and customer service

What is the appropriate way to answer a telephone inquiry about salon services?

  1. Let the phone ring until the caller gives up
  2. Answer with only the word 'Hello' and wait
  3. Transfer the call without speaking to the caller
  4. Greet the caller, identify the salon, and offer clear information Correct answer.

Explanation

Professional telephone etiquette includes a greeting, identifying the business, and offering helpful information. This creates a positive first impression and efficient service. Ignoring or transferring calls without greeting is discourteous.

Question 12Workplace communication and customer service

A client asks whether a specific treatment will remove all her wrinkles. What is the most professional reply?

  1. Say you are not sure and change the subject
  2. Promise complete wrinkle removal to secure the booking
  3. Explain realistic expected results and limitations of the treatment Correct answer.
  4. Tell her results depend entirely on luck

Explanation

Professional communication involves honest, realistic information about what a treatment can and cannot achieve. Overpromising misleads the client and creates false expectations. Uncertainty should be addressed by explaining known facts, not by avoiding the question.

Question 13Workplace communication and customer service

When should a beauty care worker refer a client to a medical professional?

  1. Whenever the client asks many questions
  2. When the client shows signs outside the worker's scope, such as suspicious skin lesions Correct answer.
  3. Never, because salon staff handle all skin conditions
  4. Only when the client requests a referral

Explanation

Workers must recognize conditions beyond their scope and refer clients appropriately, such as suspicious lesions or medical skin disorders. Referral protects the client's health and stays within professional limits. Question volume or client request alone is not the criterion.

Question 14Workplace communication and customer service

Which practice best protects client privacy during a facial treatment?

  1. Allowing other clients to watch the treatment
  2. Discussing the client's skin issues loudly across the room
  3. Draping the client properly and closing the treatment area from public view Correct answer.
  4. Leaving the door open for ventilation

Explanation

Proper draping and a private treatment area protect the client's modesty and personal information. Privacy is part of respectful service. Open doors, spectators, and loud discussion compromise client dignity.

Question 15Workplace communication and customer service

A client repeatedly gives instructions that conflict with safe practice. How should the worker handle this?

  1. Politely explain the safety concern and offer a safe alternative Correct answer.
  2. End the conversation abruptly
  3. Ignore the client and do as planned without telling her
  4. Follow the unsafe instruction to please the client

Explanation

The worker must uphold safety standards while respecting the client, explaining concerns and proposing safe alternatives. Compliance with unsafe requests risks harm. Ignoring the client or ending communication abruptly is unprofessional.

Question 16Workplace communication and customer service

What information should be confirmed with the client before starting a scheduled service?

  1. The agreed service, any allergies, and any changes since the last visit Correct answer.
  2. Only the price of the service
  3. The client's social media accounts
  4. The worker's personal schedule

Explanation

Before service, the worker confirms the agreed treatment and reviews allergies or changes since the last visit. This prevents errors and protects client safety. Price alone or irrelevant personal details do not fulfill this communication step.

Question 17Workplace communication and customer service

A client compliments the salon's service and asks to book again. What is the most professional response?

  1. Ignore the compliment and process payment silently
  2. Thank the client sincerely and confirm the next appointment details Correct answer.
  3. Ask the client to write a review before booking
  4. Say the compliment is unnecessary

Explanation

A sincere thank-you acknowledges the client and reinforces a positive relationship, followed by confirming the next booking. This supports client retention. Dismissing the compliment or making demands is poor service.

Question 18Workplace communication and customer service

Why should a worker avoid making negative comments about a client's skin in front of others?

  1. It makes the treatment take longer
  2. It can embarrass the client and breach privacy and dignity Correct answer.
  3. It is only a problem for new clients
  4. It has no effect on the client relationship

Explanation

Comments about a client's skin are personal and should be handled privately and sensitively. Public negative remarks can cause embarrassment and breach confidentiality. Respecting dignity applies to all clients, not only new ones.

Question 19Workplace communication and customer service

Which written communication is appropriate when sending an appointment reminder to a client?

  1. A public post tagging the client's full name and condition
  2. A message listing the client's skin diagnosis in detail
  3. A message demanding immediate payment before arrival
  4. A brief, courteous message confirming the date, time, and service Correct answer.

Explanation

Appointment reminders should be concise, courteous, and limited to necessary scheduling details. Including sensitive skin information or publicly tagging the client breaches confidentiality. Demanding payment is not the purpose of a reminder.

Question 20Workplace communication and customer service

A new client seems nervous and quiet during consultation. What communication approach is most suitable?

  1. Use a calm tone, explain each step, and invite questions Correct answer.
  2. Rush through the consultation to finish quickly
  3. Ask personal questions to make her talk
  4. Assume she has no concerns and proceed silently

Explanation

Nervous clients benefit from a calm, reassuring tone, clear explanations of each step, and an invitation to ask questions. This builds trust and supports informed consent. Rushing, silence, or intrusive questioning increases discomfort.

Question 21Occupational health and safety and environmental protection

Which practice best protects a skin care technician from acquiring a bloodborne infection during a treatment that may cause bleeding?

  1. Wearing disposable gloves and washing hands before and after the service Correct answer.
  2. Asking the client whether they have ever been tested for hepatitis
  3. Working quickly so the skin is exposed to air for a shorter time
  4. Wiping the skin with a dry cotton pad before starting

Explanation

Standard precautions require barrier protection such as disposable gloves plus hand hygiene before and after every client contact, because infection status cannot be assumed from appearance or disclosure. Gloves and handwashing together reduce transmission of bloodborne pathogens.

Question 22Occupational health and safety and environmental protection

Which action is the correct first step when a small amount of chemical product splashes into a technician's eye?

  1. Cover the eye with a dry towel and finish the client first
  2. Rub the eye gently until the stinging stops
  3. Flush the eye with clean water at an eyewash station for the time stated on the label Correct answer.
  4. Apply a soothing eye drop and continue the service

Explanation

Chemical eye exposure is managed by immediate, prolonged irrigation with clean water, following the product label or safety data sheet for flush duration, then seeking medical advice. Rubbing or delaying irrigation can worsen tissue damage.

Question 23Occupational health and safety and environmental protection

What is the primary purpose of a Safety Data Sheet (SDS) in a skin care salon?

  1. To list the retail prices of all professional products
  2. To advertise the salon's product line to clients
  3. To record client treatment histories and preferences
  4. To explain the hazards, safe handling, and emergency measures for a product Correct answer.

Explanation

An SDS is a standardized document supplied with a hazardous chemical that describes its hazards, safe handling, storage, and first-aid and spill measures. It supports worker safety and must be accessible to staff.

Question 24Occupational health and safety and environmental protection

A technician uses a sharp metal extractor that accidentally punctures the client's skin. How should the implement be handled afterward?

  1. Rinse it in the treatment sink and return it to the drawer
  2. Place it in a labeled sharps container for proper disposal Correct answer.
  3. Wipe it with alcohol and reuse it on the next client
  4. Wrap it in tissue and discard it in the general waste bin

Explanation

An implement contaminated with blood is a sharps hazard and must go into a puncture-resistant, labeled sharps container so that no one handles it by hand. General waste and sinks expose cleaning staff and the environment to bloodborne pathogens.

Question 25Occupational health and safety and environmental protection

Why should a salon store flammable products away from heat sources and open flames?

  1. Heat can change the product's fragrance and color
  2. Heat can cause the container to expand and leak product
  3. Heat can make the product evaporate and become unusable
  4. Heat can ignite vapors and cause a fire or explosion Correct answer.

Explanation

Flammable liquids release vapors that can ignite when exposed to heat, sparks, or open flames, creating fire and explosion hazards. Storage away from ignition sources is a core fire-safety control.

Question 26Occupational health and safety and environmental protection

Which practice correctly demonstrates proper hand hygiene in a skin care setting?

  1. Washing with soap and water for at least 20 seconds, including between fingers and under nails Correct answer.
  2. Rinsing hands quickly with water only between clients
  3. Using hand sanitizer alone after handling visibly soiled gloves
  4. Wearing the same gloves for several clients and washing only at the end of the day

Explanation

Effective handwashing uses soap and running water with friction for at least 20 seconds, covering all surfaces including between fingers and under nails. This mechanical removal of soil and microorganisms is the foundation of infection control.

Question 27Occupational health and safety and environmental protection

A client reports redness, swelling, and itching shortly after a patch test of a new product. What is the most appropriate technician response?

  1. Continue the service and reassure the client it will pass
  2. Apply a stronger product to counteract the reaction
  3. Cover the area with a warm towel and wait 30 minutes
  4. Remove the product, do not proceed, and advise the client to seek medical advice Correct answer.

Explanation

Signs of an allergic or irritant reaction mean the product must be removed and the service stopped, with referral for medical advice if needed. Continuing exposure can worsen the reaction.

Question 28Occupational health and safety and environmental protection

Which is the correct way to dilute a concentrated salon chemical when the label gives a specific ratio?

  1. Follow the label ratio and add the chemical to water as directed Correct answer.
  2. Estimate the amounts by eye to save time
  3. Combine it with another product to increase strength
  4. Mix a stronger concentration to ensure it works faster

Explanation

Manufacturers specify dilution ratios and order of mixing for safe and effective use; deviating can create hazardous vapors or reduce efficacy. Following the label exactly is the required practice.

Question 29Occupational health and safety and environmental protection

Which ventilation practice is most appropriate when working with strong chemical vapors in a treatment room?

  1. Spray air freshener to mask the smell of the vapors
  2. Keep the door closed to prevent vapors from spreading to other rooms
  3. Use an exhaust fan or open window to draw vapors away from the breathing zone Correct answer.
  4. Turn off all fans to avoid blowing vapors around

Explanation

Local exhaust or fresh-air ventilation removes vapors from the work area and reduces inhalation exposure. Masking odors or trapping vapors does not reduce the health hazard.

Question 30Occupational health and safety and environmental protection

How should used single-use items such as disposable spatulas and cotton pads be handled after a treatment?

  1. Store them in a drawer for use on the next client
  2. Wash and reuse them until they show visible wear
  3. Return them to the clean supply tray after wiping
  4. Dispose of them in a covered waste bin according to local waste rules Correct answer.

Explanation

Single-use items are designed for one client only and must be discarded after use in a covered waste receptacle following local waste regulations. Reuse or storage with clean supplies creates cross-contamination.

Question 31Occupational health and safety and environmental protection

A technician notices a frayed electrical cord on a facial steamer. What is the safest action?

  1. Use it only on low heat settings
  2. Plug it into a different outlet to reduce the load
  3. Wrap the fray with tape and continue using it
  4. Take it out of service and report it for repair or replacement Correct answer.

Explanation

Damaged cords create shock and fire hazards and must be removed from service until repaired by a qualified person or replaced. Improvised fixes do not restore electrical safety.

Question 32Occupational health and safety and environmental protection

What is the correct way to prevent cross-contamination when using tweezers on multiple clients?

  1. Wipe them on a towel between clients
  2. Clean and disinfect them between every client according to the label contact time Correct answer.
  3. Store them in a drawer and disinfect them at the end of the week
  4. Rinse them under cold water only

Explanation

Reusable implements must be cleaned and then disinfected or sterilized as appropriate between clients, respecting the product's required contact time. This breaks the chain of cross-contamination.

Question 33Occupational health and safety and environmental protection

Which personal protective equipment is most important when mixing and applying a chemical exfoliant that can irritate the skin and eyes?

  1. A cloth apron only
  2. A face mask alone
  3. A hairnet and shoe covers
  4. Gloves and eye protection Correct answer.

Explanation

Corrosive or irritating chemicals require protection of the skin and eyes, so gloves and goggles or a face shield are the key barriers. Other items do not protect the primary exposure routes.

Question 34Occupational health and safety and environmental protection

What is the best way to reduce waste and environmental impact from single-use plastics in a skin care salon?

  1. Increase the use of disposable items to save cleaning time
  2. Rinse all plastics and discard them with general waste
  3. Burn used plastics on site to reduce volume
  4. Switch to reusable or biodegradable alternatives where hygiene allows and segregate waste for recycling Correct answer.

Explanation

Source reduction through reusable or biodegradable options, combined with correct waste segregation, lowers environmental impact while maintaining hygiene. On-site burning and increased disposables worsen pollution.

Question 35Occupational health and safety and environmental protection

A small bottle of product has no label and the technician is unsure what it contains. What is the correct action?

  1. Smell it to identify the product and use it if familiar
  2. Use a small amount on a client to test the effect
  3. Do not use it and relabel or dispose of it according to regulations Correct answer.
  4. Mix it with a known product to dilute the unknown

Explanation

Unlabeled chemicals cannot be safely identified or handled, so they must not be used; they should be properly labeled from the original container information or disposed of per regulations. Guessing creates serious chemical hazards.

Question 36Occupational health and safety and environmental protection

Why is it important to keep a first-aid kit stocked and accessible in the salon?

  1. It satisfies a client request for amenities
  2. It allows immediate response to injuries such as cuts, burns, and chemical splashes Correct answer.
  3. It replaces the need for professional medical care
  4. It serves as a storage place for personal medications

Explanation

A stocked, accessible first-aid kit enables prompt basic care for common salon injuries while professional help is arranged. It supports, but does not replace, medical treatment.

Question 37Occupational health and safety and environmental protection

A client with a known skin infection arrives for a facial. What is the appropriate action?

  1. Proceed if the client signs a consent form
  2. Postpone the service and refer the client to a physician Correct answer.
  3. Apply a disinfectant to the area and continue
  4. Proceed with the service but avoid the infected area

Explanation

Skin infections are contraindications to treatment because they can spread to the technician, other clients, and other areas of the client's skin. The service should be postponed and the client referred for medical care.

Question 38Occupational health and safety and environmental protection

Which situation requires the technician to wear a fresh pair of gloves?

  1. Greeting a client at the door
  2. Answering the telephone between two clients
  3. Writing client notes at the reception desk
  4. Moving from cleaning the treatment bed to performing a facial Correct answer.

Explanation

Gloves used for cleaning are contaminated and must be removed and replaced with clean gloves before any client contact. Gloves are changed whenever they become soiled or when moving between tasks with different contamination risks.

Question 39Occupational health and safety and environmental protection

A technician develops dry, cracked hands from frequent handwashing and chemical exposure. Which approach best protects occupational skin health?

  1. Use moisturizer and follow hand hygiene correctly, and report persistent skin problems Correct answer.
  2. Substitute hand sanitizer for all handwashing permanently
  3. Stop washing hands to allow the skin to heal
  4. Wear gloves continuously, including during breaks

Explanation

Occupational skin problems are managed by maintaining proper hand hygiene, using appropriate moisturizers, and reporting persistent conditions for medical advice. Skipping handwashing or overusing gloves worsens both infection and skin risks.

Question 40Occupational health and safety and environmental protection

When a chemical spill occurs on the floor, which sequence best follows safe practice?

  1. Cover the spill with a towel and let it dry
  2. Push the spill into a floor drain to remove it quickly
  3. Mop immediately with water and resume work
  4. Alert others, contain and absorb the spill with appropriate materials, then clean and dispose of waste per the SDS Correct answer.

Explanation

Spill response starts with warning others and controlling access, then using absorbent materials suited to the chemical and disposing of waste according to the SDS and regulations. Drains and improvised drying can spread contamination.

Question 41Hygiene, sanitation and infection control

Which action best describes the correct way to wash your hands before a facial treatment?

  1. Rinse hands briefly under cold running water
  2. Wet hands, apply soap, scrub all surfaces for at least 20 seconds, then rinse and dry Correct answer.
  3. Apply alcohol gel and wipe with a towel
  4. Wipe hands with a dry cloth only

Explanation

Effective handwashing requires wetting the hands, applying soap, and scrubbing all surfaces including between fingers and under nails for at least 20 seconds before rinsing and drying. Rubbing with soap physically lifts and removes microorganisms so they can be rinsed away. Skipping the scrub time or using only a quick rinse leaves contaminants on the skin.

Question 42Hygiene, sanitation and infection control

Why should a beauty care worker keep fingernails short and clean when performing skin treatments?

  1. Long nails interfere with the timer on equipment
  2. Short nails reduce the chance of harboring dirt and scratching the client's skin Correct answer.
  3. Short nails are required for applying products evenly
  4. Long nails make gloves fit more tightly

Explanation

Microorganisms collect under and around long nails, and long nails can scratch or abrade the client's skin, creating an entry point for infection. Keeping nails short and clean reduces both the reservoir of germs and the risk of skin injury. This protects both the client and the worker.

Question 43Hygiene, sanitation and infection control

A client arrives with an open cut on the cheek. What is the most appropriate action before any skin treatment?

  1. Apply product directly over the cut to disinfect it
  2. Proceed with the facial but avoid the cut
  3. Cover the cut with makeup and continue
  4. Postpone the treatment and advise the client to seek care for the open wound Correct answer.

Explanation

Open wounds are a contraindication for most skin treatments because products and implements can introduce infection and irritate broken skin. The safe response is to postpone service and refer the client for appropriate care. Treating over an open cut risks contamination and harm.

Question 44Hygiene, sanitation and infection control

What is the correct way to store clean towels and linens in a skin care salon?

  1. Mixed with used linens to save space
  2. In an open basket near the treatment bed
  3. In a closed, clean cabinet away from soiled items Correct answer.
  4. Stacked on the floor under the sink

Explanation

Clean linens must be kept in a clean, closed storage area separated from soiled items to prevent cross-contamination. Open or mixed storage allows dust, moisture, and soiled materials to contaminate clean supplies. Separation is a basic principle of environmental sanitation.

Question 45Hygiene, sanitation and infection control

Which practice correctly sanitizes a reusable spatula after use?

  1. Wash with detergent, rinse, then disinfect according to the product label Correct answer.
  2. Wipe it on a towel and reuse it on the next client
  3. Store it in a drawer without cleaning
  4. Rinse it with water and return it to the tray

Explanation

Reusable implements must be cleaned with detergent to remove residue, rinsed, and then treated with a disinfectant used according to its label instructions. Cleaning removes soil so the disinfectant can work, and disinfection reduces microorganisms to a safe level. Simple rinsing or wiping does not achieve this.

Question 46Hygiene, sanitation and infection control

Which personal protective item is most appropriate to wear when mixing and applying chemical exfoliants?

  1. Protective gloves and eye protection Correct answer.
  2. A cloth face mask only
  3. An apron only
  4. A hairnet

Explanation

Chemical exfoliants can irritate or damage skin and eyes, so gloves protect the hands and eye protection guards against splashes. These barriers reduce exposure to the product. A hairnet or apron alone does not protect the hands and eyes.

Question 47Hygiene, sanitation and infection control

A client's skin becomes red and irritated during a treatment. What is the first appropriate action?

  1. Continue the treatment to finish on schedule
  2. Apply a stronger product to calm the skin
  3. Stop the treatment, remove the product, and assess the client Correct answer.
  4. Ignore it because redness is always expected

Explanation

When a reaction appears, the priority is to stop the service and remove the offending product to limit further exposure. The worker should then assess the client and follow salon policy, referring for medical help if needed. Continuing or adding products can worsen the reaction.

Question 48Hygiene, sanitation and infection control

Which statement correctly distinguishes cleaning from disinfection?

  1. Cleaning and disinfection are the same process
  2. Disinfection removes visible soil, while cleaning kills spores
  3. Cleaning removes visible soil, while disinfection reduces microorganisms on surfaces Correct answer.
  4. Cleaning sterilizes tools for surgery

Explanation

Cleaning physically removes dirt, oils, and residue, while disinfection uses a chemical agent to reduce microorganisms on a surface or implement. Cleaning must generally happen before disinfection so the disinfectant can contact the surface. Sterilization is a separate, higher-level process.

Question 49Hygiene, sanitation and infection control

What is the main reason for wearing disposable gloves during a skin treatment?

  1. To keep the worker's hands soft
  2. To replace the need for handwashing
  3. To make products absorb faster
  4. To create a barrier that reduces transfer of microorganisms between worker and client Correct answer.

Explanation

Gloves act as a barrier that reduces the transfer of microorganisms between the worker and the client. They supplement, not replace, hand hygiene, and they should be changed between clients or when torn. Skin comfort and product absorption are not the purpose.

Question 50Hygiene, sanitation and infection control

After treating a client with a suspected contagious skin condition, what should be done with the used linens?

  1. Store them with the clean linens until laundry day
  2. Reuse them on the next client after a quick brush
  3. Place them in a designated closed laundry container and handle with gloves Correct answer.
  4. Shake them out in the treatment room

Explanation

Linens that may be contaminated should be handled with gloves and placed in a designated, closed container for laundering. Shaking or brushing spreads microorganisms into the air and onto surfaces. Used linens must never be stored with clean ones.