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TESDA Hairdressing NC II study materials
TESDA Hairdressing NC II study resources

TESDA Hairdressing NC II practice questions

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Question 1Basic Competencies

Under the Philippine TESDA system, which document certifies that a hairdresser has demonstrated the competencies required for Hairdressing NC II?

  1. Professional Regulation Commission license
  2. National Certificate II issued after assessment Correct answer.
  3. Department of Trade and Industry business permit
  4. Barangay clearance for salon operation

Explanation

TESDA issues a National Certificate (NC) once a candidate passes the competency assessment for a specific qualification level. For Hairdressing, passing the NC II assessment leads to a National Certificate II. The other documents are regulatory or business permits, not competency certifications.

Question 2Basic Competencies

In the TESDA competency standards format, a unit of competency is best described as:

  1. A group of related tasks and skills forming a distinct work function Correct answer.
  2. A single practical test scored out of 100
  3. A schedule of training hours per week
  4. A list of salon equipment needed for training

Explanation

Units of competency group related knowledge, skills, and attitudes that describe a discrete work function, such as performing hair coloring. Each unit contains elements, performance criteria, and range of variables. They are the building blocks of a qualification, not a scoring scheme or equipment list.

Question 3Basic Competencies

A hairdresser trainee must complete a workplace-based component. Which TESDA arrangement allows supervised training inside a real salon with an approved partner establishment?

  1. Dual training system with an industry partner Correct answer.
  2. Trade test at a regional assessment center
  3. Recognition of prior learning only
  4. Self-paced modular study at home

Explanation

The dual training system alternates in-school instruction with supervised training in an accredited enterprise. In hairdressing this typically means working in a partner salon under a trainer. Home study and assessment activities do not provide the supervised workplace component.

Question 4Basic Competencies

When a salon owner asks for proof that a newly hired hairdresser has current competence in Hairdressing NC II, which document should the hairdresser present?

  1. Certificate of attendance at a hair seminar
  2. National Certificate II with a valid registry of workers Correct answer.
  3. High school diploma
  4. Certificate of employment from a previous salon

Explanation

The National Certificate, supported by the registry of workers, is the official record that a person holds the qualification. Employers can verify authenticity through the registry. Employment certificates and seminar attendance show experience but not assessed competence.

Question 5Basic Competencies

Which action best demonstrates the basic competency of working in a team environment during a salon's busy Saturday shift?

  1. Posting the day's schedule on social media
  2. Completing all client services alone to save time
  3. Coordinating with the receptionist and colleagues on service turnaround Correct answer.
  4. Waiting for the supervisor to assign every single task

Explanation

Teamwork in a salon means coordinating roles and communicating so clients are served efficiently. Sharing information about service turnaround and workload supports the whole team. Working in isolation or waiting passively for instructions does not reflect team collaboration.

Question 6Basic Competencies

A hairdresser receives a client who is unhappy with a previous color service. Which response best reflects the basic competency of professional customer service?

  1. Offer a discount only if the client signs a waiver
  2. Explain that the previous stylist was at fault and change the topic
  3. Tell the client to return to the salon where the color was done
  4. Listen to the complaint, acknowledge the concern, and offer a solution within salon policy Correct answer.

Explanation

Good customer service begins with active listening and acknowledging the client's concern before proposing a remedy. Solutions must stay within salon policy and capability. Blaming others or dismissing the client damages trust and does not resolve the issue.

Question 7Basic Competencies

Why is it important for a hairdresser to record client details such as allergies and previous chemical treatments in the salon's client record?

  1. To increase the salon's social media followers
  2. To support safe service planning and continuity of care Correct answer.
  3. To allow colleagues to copy the same formula for all clients
  4. To comply with the requirement to charge higher fees

Explanation

Client records preserve information that affects safety, such as allergies and prior chemical services. They allow any hairdresser to plan a service that avoids adverse reactions and maintains consistency. Records are not marketing tools or a basis for uniform formulas.

Question 8Basic Competencies

In the salon, which practice best protects the confidentiality of client information?

  1. Keeping client records in a secured place accessible only to authorized staff Correct answer.
  2. Discussing a client's hair loss treatment with friends outside work
  3. Leaving consultation forms on the reception counter
  4. Sharing client contact numbers with product suppliers

Explanation

Confidentiality requires limiting access to client information to authorized personnel and storing records securely. Client health and personal details must not be disclosed casually. Leaving forms visible or sharing contacts with suppliers breaches privacy.

Question 9Basic Competencies

A hairdresser notices that a colleague's station has spilled developer fluid near an electrical outlet. What is the most appropriate immediate action under salon safety practice?

  1. Wipe it up later after finishing the current client
  2. Ask the client to step around the spill
  3. Report and clean the spill promptly while warning others Correct answer.
  4. Ignore it because it belongs to another stylist's station

Explanation

Spills near electrical outlets create slip and shock hazards that require immediate containment. The safe response is to clean the spill promptly and warn people nearby. Delaying or ignoring the hazard risks injury to clients and staff.

Question 10Basic Competencies

Which of the following is the correct sequence when responding to a small fire at a hairdressing station?

  1. Open all windows and continue working
  2. Raise the alarm, evacuate clients, and use the correct extinguisher only if trained Correct answer.
  3. Finish the client's service before evacuating
  4. Throw water on the fire first, then call for help

Explanation

Emergency response prioritizes life safety: alert others, evacuate, and only attempt to fight a small fire if trained and it is safe to do so. Water is dangerous on electrical or chemical fires. Continuing work during a fire endangers everyone.

Question 11Basic Competencies

A hairdresser uses a new chemical product. Which action best demonstrates compliance with environmental regulations and manufacturer instructions?

  1. Disposing of leftover product in the ordinary trash bin
  2. Storing the product in an unlabeled beverage bottle
  3. Pouring leftovers down the sink without dilution
  4. Reading the safety data sheet and following disposal and storage directions Correct answer.

Explanation

Safety data sheets give the hazards, handling, and disposal requirements for chemical products. Following them protects workers and the environment. Improper disposal or unlabeled containers creates chemical exposure and pollution risks.

Question 12Basic Competencies

Which statement correctly describes the purpose of a risk assessment in a hairdressing salon?

  1. It replaces the need for staff training
  2. It identifies hazards and decides on controls before work begins Correct answer.
  3. It records the salon's daily sales figures
  4. It is only required when a client complains

Explanation

Risk assessment is a proactive process that identifies hazards and determines controls to reduce harm. It supports safe systems of work and informs training needs. It is not a substitute for training and does not track sales.

Question 13Basic Competencies

A salon keeps a register of hazardous substances. Which information should this register contain for each product?

  1. Only the purchase price and supplier discount
  2. The client's appointment schedule
  3. Product name, hazard information, storage, and first-aid measures Correct answer.
  4. The stylist's preferred brand

Explanation

A hazardous substances register documents the product identity, its hazards, safe storage, and first-aid measures so staff can respond correctly. Pricing, personal preferences, and appointment data are unrelated to chemical safety.

Question 14Basic Competencies

During a consultation, a client speaks mainly in a local language while the hairdresser is more fluent in another. What is the best communication approach?

  1. Ask another client to translate the consultation
  2. Use simple language, confirm understanding, and ask the client to restate key points Correct answer.
  3. Nod and proceed with the service to save time
  4. Hand the client a brochure and begin the service

Explanation

Effective communication ensures the client understands the proposed service and gives informed consent. Using simple language and confirming understanding through restatement reduces misunderstanding. Pretending to understand or relying on another client compromises privacy and accuracy.

Question 15Basic Competencies

Which behavior best demonstrates active listening during a client consultation?

  1. Checking the phone while the client speaks
  2. Interrupting to describe a trending hairstyle
  3. Maintaining eye contact and summarizing what the client said Correct answer.
  4. Finishing the client's sentences with your own idea

Explanation

Active listening involves attention, eye contact, and reflecting back what was heard to confirm understanding. This builds trust and ensures the service matches the client's wishes. Interrupting or using a phone signals disinterest.

Question 16Basic Competencies

A client asks for a service the hairdresser is not yet competent to perform. What is the professional response?

  1. Quote a higher price to discourage the client
  2. Perform a different service without telling the client
  3. Explain the limitation and refer the client to a qualified colleague Correct answer.
  4. Attempt the service and learn from mistakes

Explanation

Professional practice requires working within one's competence and being honest with clients. Referring to a qualified colleague protects the client and the salon's reputation. Attempting unfamiliar services or making undisclosed substitutions is unsafe and unethical.

Question 17Basic Competencies

Which of the following best describes the role of a competency assessor in TESDA assessment?

  1. To design hairstyles for clients
  2. To gather evidence and judge competence against the standards Correct answer.
  3. To issue business permits to salons
  4. To train candidates in the salon before assessment

Explanation

An assessor collects evidence through observation, questioning, and review of outputs, then judges whether the candidate meets the standards. The assessor does not provide the training being assessed. Issuing permits and styling clients are unrelated roles.

Question 18Basic Competencies

A candidate for Hairdressing NC II is asked to demonstrate a service while the assessor observes. Which evidence-gathering method is being used?

  1. Written examination only
  2. Direct observation Correct answer.
  3. Third-party report
  4. Portfolio review only

Explanation

Direct observation is used when the assessor watches the candidate perform a real or simulated task against the performance criteria. It captures practical skill as it happens. Third-party reports and portfolios are separate evidence types.

Question 19Basic Competencies

Why does the TESDA assessment process require multiple forms of evidence rather than a single demonstration?

  1. To shorten the assessment session
  2. To build a reliable judgment of competence across knowledge and skills Correct answer.
  3. To reduce the cost of assessment materials
  4. To increase the number of candidates assessed per day

Explanation

Competence has knowledge, skill, and attitude components, so assessors triangulate evidence from observation, questioning, and documents. Multiple evidence sources increase the reliability and fairness of the judgment. Efficiency and cost are not the primary reasons.

Question 20Basic Competencies

A salon trainee is asked to plan a simple daily task list for the workstation. Which basic competency does this activity develop?

  1. Occupational health documentation
  2. Professional image building
  3. Planning and organizing work Correct answer.
  4. Environmental protection

Explanation

Planning and organizing work involves setting priorities, sequencing tasks, and preparing resources for the day. A daily task list is a practical application of this competency. Environmental and health documentation concern different units.

Question 21Basic Competencies

A hairdresser must serve three clients with overlapping appointments. Which approach best reflects good work organization?

  1. Rush each service without checking the result
  2. Cancel the last appointment without notice
  3. Begin all three chemical services at once
  4. Prioritize by service duration and communicate expected waiting times Correct answer.

Explanation

Good work organization sequences tasks realistically and keeps clients informed about delays. Starting multiple chemical services at once creates safety and quality risks. Cancelling without notice or rushing compromises service quality and trust.

Question 22Basic Competencies

Which action shows that a hairdresser is maintaining a professional image in the salon?

  1. Using the client's comb for personal grooming
  2. Eating at the workstation between clients
  3. Wearing clean uniform, tied-back hair, and minimal jewelry Correct answer.
  4. Wearing strong perfume to impress clients

Explanation

Professional image in hairdressing includes clean attire, secured hair, and minimal jewelry to protect hygiene and safety. Strong fragrance can irritate clients, and sharing personal items or eating at the station compromises sanitation.

Question 23Basic Competencies

A hairdresser wants to update skills after a new coloring technique becomes popular. Which action best reflects a commitment to continuous learning?

  1. Watch random videos and apply them immediately on clients
  2. Rely on the same techniques used for years
  3. Attend accredited training and practice under supervision Correct answer.
  4. Ask clients to experiment with new products

Explanation

Continuous learning in hairdressing means gaining new skills through accredited training and supervised practice before applying them to clients. This protects service quality and client safety. Relying on outdated methods or untested experimentation is risky.

Question 24Basic Competencies

Which situation best shows a hairdresser applying the principle of informed consent before a chemical service?

  1. Asking the client to sign a blank consent form
  2. Assuming consent from the client's silence
  3. Explaining the procedure, risks, and alternatives, then obtaining the client's agreement Correct answer.
  4. Proceeding because the client booked the appointment

Explanation

Informed consent requires that the client understands the procedure, its risks, and alternatives before agreeing. A booking alone or silence does not constitute consent. A blank form provides no information on which to base a decision.

Question 25Basic Competencies

A fire extinguisher in the salon is past its inspection date. What is the correct action?

  1. Use it anyway since it looks full
  2. Move it to a storage room to avoid confusion
  3. Report it and arrange replacement or servicing with the responsible person Correct answer.
  4. Cover the inspection tag with tape

Explanation

Safety equipment must be maintained and serviced so it works when needed. Reporting an expired extinguisher ensures replacement or servicing by a responsible person. Using, hiding, or concealing its status undermines fire safety.

Question 26Basic Competencies

A salon uses a 1:2 developer-to-color ratio. A hairdresser needs 90 grams of mixed product for a client's retouch. How many grams of developer are required?

  1. 75 grams
  2. 60 grams Correct answer.
  3. 30 grams
  4. 45 grams

Explanation

A 1:2 ratio means one part color to two parts developer, giving three parts total. Dividing 90 grams by three parts gives 30 grams per part, so the developer is two parts, or 60 grams. The color is the remaining 30 grams.

Question 27Basic Competencies

A client with a known allergy to a specific dye ingredient requests a color service. Which action best reflects the hairdresser's duty of care?

  1. Proceed with the service using the same product but a shorter processing time
  2. Apply a barrier cream around the hairline and proceed as planned
  3. Ask the client to sign a waiver and then perform the service
  4. Perform a patch test according to the manufacturer's instructions before the service Correct answer.

Explanation

Duty of care requires the hairdresser to follow manufacturer guidance on patch testing when a client reports a known sensitivity. Shortening processing time or adding barrier cream does not remove the risk of an allergic reaction. A signed waiver does not transfer the professional responsibility to prevent harm.

Question 28Basic Competencies

Which document in a Philippine salon establishes the legal basis for requiring workers to wear personal protective equipment during chemical services?

  1. The Occupational Safety and Health Standards provisions on PPE Correct answer.
  2. The salon's price list
  3. The client's service receipt
  4. The salon's social media policy

Explanation

Occupational safety and health regulations set out employer duties on hazard control, including provision and use of personal protective equipment. Salon policies, receipts, and price lists are administrative documents that do not carry that legal force. The PPE requirement therefore rests on the OSH standards.

Question 29Basic Competencies

A hairdresser is unsure whether a mixed bleach product can be stored for later use. What is the most reliable source of guidance?

  1. The product's safety data sheet and manufacturer instructions Correct answer.
  2. The client's preference
  3. The salon owner's personal experience
  4. A popular online hairdressing forum

Explanation

The safety data sheet and manufacturer instructions give the authoritative handling, storage, and disposal guidance for a specific product. Personal experience and online forums may be outdated or wrong for that formulation. Client preference is irrelevant to safe chemical handling.

Question 30Basic Competencies

A hairdresser is preparing a workstation before a client arrives. Which sequence best reflects proper organization of tools and materials?

  1. Sanitize tools, arrange them within reach, then prepare and label chemicals Correct answer.
  2. Prepare chemicals first, then sanitize tools while the client waits
  3. Arrange tools randomly, then sanitize only the ones that will be used
  4. Sanitize the client's hair, then gather tools from other stations

Explanation

Good work organization starts with clean, sanitized tools arranged within easy reach so the service flows without interruption. Chemicals should be prepared and labeled after the station is set up, before the client is seated. This order protects both the client and the hairdresser from contamination and delay.

Question 31Basic Competencies

A hairdresser wants to keep client records secure while still allowing quick access during appointments. Which practice best balances confidentiality and efficiency?

  1. Sharing records with all staff through a group chat
  2. Leaving records on the reception desk for easy reference
  3. Storing records in a locked cabinet or password-protected system accessible only to authorized staff Correct answer.
  4. Posting the client's service history on the salon bulletin board

Explanation

Confidentiality requires limiting access to client information to authorized personnel only. A locked cabinet or password-protected system does both: it protects the data and keeps it retrievable when needed. Public posting, open desks, and group chats expose private information to unauthorized people.

Question 32Basic Competencies

During a consultation, a client describes a desired look using vague terms. Which communication technique best clarifies the client's expectations?

  1. Nodding and proceeding with the hairdresser's own interpretation
  2. Showing the client the price list and starting the service
  3. Asking open questions and paraphrasing the client's description back for confirmation Correct answer.
  4. Telling the client that vague requests cannot be accommodated

Explanation

Open questions and paraphrasing confirm shared understanding before any service begins, reducing the risk of dissatisfaction. Proceeding on assumption or rushing to price and service skips that verification step. Refusing a vague request is unhelpful when clarification is possible.

Question 33Basic Competencies

A hairdresser receives a complaint that a perm left the client's hair over-processed. Which response best demonstrates professional accountability?

  1. Telling the client to wait several weeks before returning
  2. Blaming the client's hair type for the result
  3. Listening to the concern, reviewing the service record, and offering a corrective plan Correct answer.
  4. Offering a discount without discussing the cause

Explanation

Accountability means acknowledging the concern, reviewing what was done using the service record, and proposing a corrective course of action. Blame, silent discounts, and delays avoid the underlying problem. Reviewing the record also helps prevent recurrence.

Question 34Basic Competencies

A salon's emergency plan lists assembly points and exit routes. Which additional element is essential for a plan to be effective during a chemical spill?

  1. Clear roles and contact details for first aid and spill response Correct answer.
  2. The salon's monthly sales target
  3. A schedule of staff haircuts
  4. A list of upcoming promotions

Explanation

An effective emergency plan assigns clear roles and contact details so that people know who responds to a spill or injury. Promotions, staff haircuts, and sales targets have no role in emergency response. Without assigned responsibilities, even a written plan fails in practice.

Question 35Basic Competencies

A hairdresser is asked to train a new assistant on mixing color. Which approach best supports the assistant's learning under workplace supervision?

  1. Letting the assistant observe once and then work unsupervised
  2. Giving the assistant a manual to read without any demonstration
  3. Asking the assistant to watch online videos only
  4. Demonstrating the procedure, explaining each step, and supervising practice Correct answer.

Explanation

Workplace learning is most effective when demonstration is combined with explanation and supervised practice. Observing once and then working alone risks errors with chemicals. Manuals and videos alone do not provide feedback or correction.

Question 36Basic Competencies

A hairdresser needs to dispose of leftover bleach mixture and empty developer bottles. Which action best reflects responsible environmental practice?

  1. Giving the leftover mixture to a client for home use
  2. Storing leftovers indefinitely in an unlabeled container
  3. Following local regulations and the safety data sheet for disposal of chemicals and containers Correct answer.
  4. Pouring the mixture down the sink and discarding bottles in general waste

Explanation

Responsible disposal follows local environmental regulations and the product's safety data sheet, which specify how chemicals and containers should be handled. Pouring chemicals down the sink or mixing them in general waste can harm the environment. Unlabeled storage and giving chemicals to clients create safety hazards.

Question 37Basic Competencies

A client asks whether a particular coloring product is safe during pregnancy. The hairdresser is not certain. Which response is most professional?

  1. Guarantee that the product is completely safe
  2. Refuse to serve the client without any explanation
  3. Proceed with the service and avoid discussing the question
  4. Advise the client to consult a medical professional and explain the product's ingredients Correct answer.

Explanation

When a health question falls outside the hairdresser's competence, the professional response is to refer the client to a medical professional while sharing accurate product information. Guaranteeing safety or proceeding without discussion oversteps the hairdresser's role. Refusing without explanation is unhelpful and unprofessional.

Question 38Basic Competencies

A salon wants to reduce the risk of cross-contamination between clients. Which practice is most effective for tools that cannot be immersed in liquid disinfectant?

  1. Spraying or wiping with an approved disinfectant and allowing the required contact time Correct answer.
  2. Rinsing them under cold water only
  3. Storing them in a drawer until the end of the day
  4. Wiping them with a dry towel between clients

Explanation

Tools that cannot be immersed must be treated with an approved disinfectant applied by spray or wipe and left for the contact time stated on the label. Dry wiping and rinsing only remove visible debris, not pathogens. Storing used tools in a drawer spreads contamination.

Question 39Basic Competencies

A hairdresser notices that a colleague repeatedly skips sanitizing combs between clients. Which action best reflects professional responsibility?

  1. Ignore the behavior to avoid conflict
  2. Publicly criticize the colleague in front of clients
  3. Adopt the same shortcut to keep pace
  4. Privately remind the colleague of the salon's sanitation standard and report it if it continues Correct answer.

Explanation

Professional responsibility means addressing unsafe practice respectfully and escalating it if it persists. Ignoring the behavior or copying it exposes clients to infection risk. Public criticism in front of clients damages trust and does not correct the practice.

Question 40Basic Competencies

A candidate wants to demonstrate competence in Hairdressing NC II. Which combination best reflects the evidence expected in a competency-based assessment?

  1. A verbal promise to perform the skills in the future
  2. Observation of practical performance plus supporting documents and questioning Correct answer.
  3. A portfolio of certificates without any demonstration
  4. A written exam score alone

Explanation

Competency-based assessment gathers evidence from multiple sources, including direct observation of performance, supporting documents, and oral questioning. A single written exam or a portfolio of certificates does not show actual skill. A promise to perform in the future is not evidence of current competence.

Question 41Common Competencies

Under the Philippine Occupational Safety and Health Standards, which practice is required when a hairdresser handles a client with a suspected scalp infection before any service is performed?

  1. Refer the client to a physician and defer the service Correct answer.
  2. Proceed with the service after applying a scalp tonic
  3. Double the amount of shampoo used during washing
  4. Wear two pairs of gloves during the entire service

Explanation

A salon worker must not treat or service a client with a suspected contagious scalp or skin condition. The correct action is to refer the client to a physician and postpone the service until clearance is given, protecting both client and staff.

Question 42Common Competencies

What is the primary purpose of the client consultation card kept in a hairdressing salon?

  1. To serve as the salon's official price list for services
  2. To document staff attendance during each shift
  3. To record service history and any allergies or sensitivities Correct answer.
  4. To list the salon's suppliers of chemical products

Explanation

A consultation record captures the client's service history, patch test results, allergies and preferences so that future services can be given safely. It is a client-safety document, not an administrative or pricing tool.

Question 43Common Competencies

A hairdresser is about to apply a chemical relaxer to a first-time client. Which step must be completed before the product touches the client's scalp?

  1. Perform a patch test and record the result Correct answer.
  2. Trim the ends to remove split hairs
  3. Blow-dry the hair completely straight
  4. Shampoo the hair twice with a clarifying shampoo

Explanation

Chemical relaxers contain strong alkaline agents that can trigger allergic reactions, so a patch test is required and its result must be recorded before the full application. This protects the client and gives the salon documented evidence of the test.

Question 44Common Competencies

Which action best demonstrates proper ergonomic practice when a hairdresser performs a long blow-dry service?

  1. Leaning forward over the client to reach the crown
  2. Adjusting the client's chair height and keeping feet apart for balance Correct answer.
  3. Standing with the client's chair raised to chest height
  4. Holding the dryer above the head for the whole service

Explanation

Adjusting the chair to a comfortable working height and standing with feet apart distributes weight and reduces strain on the back and shoulders. Good posture and correct equipment height are core ergonomic controls in salon work.

Question 45Common Competencies

Why must a hairdresser wash hands before and after every client service?

  1. To reduce the transfer of microorganisms between clients Correct answer.
  2. To remove product stains from the fingernails
  3. To comply with the salon's uniform color scheme
  4. To keep the hands soft and prevent dryness

Explanation

Hand hygiene is the single most effective way to break the chain of cross-contamination in a salon. Washing before and after each client limits the spread of microorganisms from hands to clients, tools and surfaces.

Question 46Common Competencies

In the salon, which item is classified as a single-use disposable that must be discarded after one client?

  1. A ceramic curling iron
  2. A disposable razor blade Correct answer.
  3. A stainless steel cutting shear
  4. A plastic tail comb

Explanation

Disposable razor blades are designed for one use only and cannot be reliably cleaned and disinfected for reuse. Shears, irons and combs are reusable implements that must be cleaned and disinfected between clients.

Question 47Common Competencies

What is the correct way to store clean towels in a hairdressing salon?

  1. In a closed clean cabinet separate from soiled linen Correct answer.
  2. Stacked on a shelf above the chemical storage area
  3. In an open basket beside the shampoo bowl
  4. In the same bin as used towels for convenience

Explanation

Clean linen must be kept in a closed, clean storage area that is physically separated from soiled linen to prevent recontamination. Open or mixed storage exposes clean towels to dust and microorganisms.

Question 48Common Competencies

A client arrives for a hair color service and reports a burning sensation during the patch test reading. What is the appropriate response?

  1. Proceed with the color after rinsing the area with cold water
  2. Proceed with the color but use a lower developer volume
  3. Do not proceed and advise the client to consult a physician Correct answer.
  4. Proceed with the color on the mid-lengths only

Explanation

A reaction during or after the patch test indicates sensitivity to the product, so the chemical service must not proceed. The client should be advised to seek medical advice, and the reaction must be recorded in the client's record.

Question 49Common Competencies

Which procedure correctly disinfects a pair of stainless steel cutting shears between clients?

  1. Clean with soap and water, then immerse or wipe with an approved disinfectant Correct answer.
  2. Wipe with a dry towel and place in the drawer
  3. Dip briefly in a bleach solution and store wet
  4. Spray with water and air-dry on the station

Explanation

Reusable implements must first be cleaned of hair and product residue, then treated with an approved disinfectant at the correct contact time. Cleaning before disinfection is essential because organic matter reduces disinfectant effectiveness.

Question 50Common Competencies

A salon worker notices a frayed electrical cord on a blow dryer. What is the safest action?

  1. Assign the dryer to the least experienced staff member
  2. Tag the dryer as defective and remove it from service Correct answer.
  3. Wrap the frayed section with adhesive tape and continue
  4. Use the dryer only at the lowest heat setting

Explanation

Damaged electrical equipment must be taken out of service and tagged for repair or replacement to prevent shock and fire hazards. Taping or limiting use does not correct the underlying fault.