Emergency Response and Incident Handling
What the exam tests
This domain tests emergency priorities: life safety, then incident stabilisation, then property. Expect questions on fire, medical, bomb threat, and active threat response, plus evacuation and first-aid limits.
Core rules
- Fire - RACE: Rescue anyone in immediate danger if safe, Alarm, Contain by closing doors, Evacuate or Extinguish only a small fire if trained. Use PASS: Pull, Aim, Squeeze, Sweep. Never use lifts. Never let a fire get between you and the exit.
- Evacuation: know routes, assembly points, and headcount procedures. Assist people with disabilities using the site plan. Do not re-enter until cleared.
- Medical: secure the scene first, call for help, give first aid within training, and get consent from a conscious casualty. Do not move an injured person unless there is immediate danger.
- Bomb threat: stay calm, note exact words, background noise, caller details, and time. Do not touch a suspicious item. Do not use radios or mobile phones close to it. Evacuate and cordon.
- Active threat: Run if safe, Hide if not, Fight only as a last resort. Lock down, silence phones, and follow police instructions with empty hands visible.
- Record times, actions, agencies, and casualties.
Worked example
A wastebasket fire starts in a corridor. You sound the alarm, tell people to evacuate, and check the extinguisher is suitable for paper. If the fire is small, you keep your back to the exit and use PASS. If it spreads or smoke thickens, you leave, close the door, and report the location.
Traps
Using a lift, fighting a fire beyond your training, moving a casualty, using a radio beside a suspect package, and delaying the alarm to investigate.