Karachi Engineering: The 'Facilitation' Agent and the Public Tender
Karachi Engineering is bidding for a PKR 480 million public-sector contract. Its local agent, engaged on a standard 2% success fee, now says the tender will be decided by a minister's office and asks for an additional 5% 'facilitation fee', payable in cash to a third-party company, to 'arrange access'. He notes this is 'how business is done here' and that competitors have already paid. The agent is a cousin of the minister. A junior accountant discovers the arrangement while processing the agent's invoice; she also finds that the agent's engagement letter was signed by the sales director without board approval and that no due diligence file exists. The company's code of conduct prohibits bribery in any form and applies to intermediaries. The tender closes in ten days.
1. Analyse the situation using at least two ethical frameworks and state what the accountant should do.
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Consequentialist analysis. Paying may win PKR 480m of revenue and protect jobs. But the expected costs are large and asymmetric: criminal liability for the company and individuals, debarment from public procurement, reputational loss with lenders and export customers, and the risk of future extortion once a payment has been made. The payoff is probabilistic and one-off; the exposure is open-ended. On expected value, refusal dominates.
Deontological analysis. The code prohibits bribery through intermediaries. The 5% is not a fee for services - it is designed to influence a public decision-maker and is routed through a third party to obscure its purpose. Treating it as 'facilitation' is a euphemism; the duty not to bribe is not suspended by local custom or by competitors' behaviour.
Virtue and stakeholder analysis. An accountant's professional duty is to integrity and to the public interest, not to the sales director's target. Employees, shareholders and the public whose funds pay the contract are all harmed by a corrupt award.
What the accountant should do
- Do not process or approve the invoice; do not destroy or alter it.
- Document the request in writing and escalate immediately to the CFO, audit committee or a designated ethics officer - bypassing the sales director, who is conflicted.
- Recommend suspension of the agent's mandate and a due-diligence review.
- Use the whistleblowing channel if internal escalation is blocked, and keep a record of the escalation.
- If pressed to proceed, refuse and seek legal advice; the junior accountant should not be left to carry the decision alone.
2. What legal exposures arise from the agent's request, the unsigned engagement and the absence of due diligence?
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1. Bribery and anti-corruption exposure. Most legal regimes criminalise bribery of public officials directly and through intermediaries. A company cannot escape liability by claiming it did not know if it failed to supervise an agent and paid a fee that a reasonable person would recognise as improper. The 5% cash payment to a third party connected to the decision-maker is a textbook red flag. Consequences can include criminal prosecution of the company and directors, fines, debarment from public contracts, and confiscation.
2. Agency and authority. An agent acting within actual or apparent authority can bind the principal. But the engagement letter was signed by the sales director without board approval. If the sales director lacked authority under the company's delegation policy, the agent may still claim payment for work done, while the company may have a claim against the director for breach of authority. The absence of board approval does not cure an unlawful purpose - a contract to procure improper influence is unenforceable as contrary to public policy in most jurisdictions.
3. Books and records. A cash payment recorded as a 'facilitation' or consultancy expense risks falsification of records and misleading the auditors. Intermediary payments must be accurately described and supported.
4. Due diligence failure. No due diligence file means the company cannot demonstrate it took reasonable steps to prevent bribery - a key element in defending a failure-to-prevent offence in many regimes, and a mitigating factor at sentencing.
5. Employment and whistleblower law. Retaliating against the junior accountant may itself be unlawful and will aggravate any regulatory finding.
Recommendation: withdraw the instruction, suspend the agent, notify legal counsel, conduct a privileged review, and self-report if a payment has already been made.
3. Advise the board on how to proceed with the tender and what controls to put in place for intermediaries.
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Tender decision
- Do not authorise the 5% payment. Instruct the agent in writing that no payment beyond the contractual 2% will be made and that any request for improper payment must be reported.
- Consider withdrawing from the tender if the process is believed to be corrupted, and document the reason. Bidding with a tainted intermediary exposes the company even if it loses.
- If bidding continues, require a written certification from the agent, a no-subcontracting clause, and direct company-to-buyer communication.
Intermediary controls
- Due diligence before engagement: ownership, beneficial owners, political exposure, reputation, and any family or official connection. File the evidence.
- Written, board-approved engagement for any agent above a threshold, with defined deliverables, a fee benchmarked to genuine services, and no success fees tied to a public decision.
- Contractual terms: anti-bribery representations, audit rights, termination for breach, no cash payments, payment only to a bank account in the agent's name in its country of operation.
- Payment controls: no payment without a services report and a second-signature check; flag commissions above benchmark, cash requests, or payments to third parties.
- Training and a speak-up channel that reaches the audit committee, with a non-retaliation policy.
- Monitoring: annual review of all intermediaries and a report to the audit committee.
Tone at the top The board should issue a written statement that no contract is worth a bribe and that sales targets will never override the code. The sales director's unauthorised engagement should be reviewed under disciplinary procedures, and the junior accountant's escalation should be acknowledged and protected.
A ten-day deadline is not a reason to skip diligence; it is a reason to decide quickly and record the decision.