Realtime Dropout and a Runaway Proper Noun
You are the sole realtime reporter for a three-hour evidentiary hearing in a products-liability case. Your CAT software feeds the bench and both counsel through a wireless bridge; your writer buffer is set to 2.5 seconds. At 2:41 p.m., during the judge's ruling on a motion in limine, the bridge icon turns red for roughly forty seconds. You keep writing through it. Afterward you discover that the term 'spoliation' appears in your notes fourteen times as 'spoilation,' and that a newly coined product name, 'ThermaSeal X2,' came through as 'thermal seal ex two.' The transcript will run about 187 pages. Opposing counsel has already requested an expedited copy by 9:00 a.m. tomorrow.
1. What do you do during the forty seconds of dropout, and what do you do immediately after the feed returns?
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During the dropout: keep writing. The failure is in transmission, not capture - the writer still registers strokes, and with a 2.5-second buffer nothing is lost from the reporter's end. Stopping the record to troubleshoot would create a real gap in exchange for fixing a display problem.
Immediately after the icon goes green:
- Trigger the software's rebuild/resend-all function so the buffered text is pushed to every connected monitor, rather than assuming a passive reconnect pushed it.
- Confirm visually or with a single quiet sentence to the clerk or judge that the ruling text is showing. Do not conduct a diagnostic conversation on the record.
- Log the 2:41 p.m. timestamp and the duration in your job notes, because if anyone later claims a gap in the ruling, the log is your contemporaneous evidence.
- If the bridge does not stabilize, switch to the wired connection or drop to a non-realtime mode and notify the judge that realtime is unavailable - the record continues either way.
2. How do you correct the fourteen 'spoilation' entries and the product name without introducing new errors?
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The two problems are not the same and should not be handled with the same tool.
'Spoilation' โ 'spoliation': this is a dictionary-level misspelling of a common legal term. A case-insensitive global replace is acceptable, but only after you add the correct spelling to the dictionary first, otherwise the next occurrence reproduces the error. Then rebuild the index, because replacing a shorter string with a longer one can shift line wraps and invalidate your page/line references.
'Thermal seal ex two' โ 'ThermaSeal X2': never global-replace a proper noun. 'Thermal' and 'seal' are ordinary words that may legitimately occur elsewhere in 187 pages. Instead:
- Search each of the occurrences individually and confirm against the audio that the speaker was naming the product, not describing a seal.
- Add the term case-sensitively to the dictionary, and add the misrecognition as a case-sensitive 'wrong-to-right' entry so future jobs self-correct.
- Check the exhibit list and the caption, since the product name may appear in counsel's markings as well as in testimony.
Only if the transcript had already been delivered would you issue an errata sheet rather than silently reissuing.
3. Before certifying and shipping the expedited copy, what must you verify, and what would make you refuse to certify?
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Certification is a statement of personal knowledge, so verify in this order:
- The dropout window. Read the 2:41 p.m. ruling against your audio backup, not just your notes. The notes are the primary record, but the point of the check is to confirm the ruling was captured in full and that the rebuild did not duplicate or drop text at the seam.
- The corrected terms. Spot-check several of the fourteen replacements and each 'ThermaSeal X2' occurrence at its final page and line.
- Structural integrity. Page numbering, the exhibit index, and that Exhibit references in the body match the index.
- The certificate itself. It should cover this transcript, this case, and these pages.
You refuse or qualify certification if the audio and notes disagree on a material portion of the ruling and you cannot resolve it, if any segment is unintelligible (disclose it under the transcript's convention rather than guessing), or if the expedited deadline would force you to skip the verification in step 1. A late accurate transcript is a scheduling problem; a false certificate is a professional one.