The Late Library Book
You are a student at a university. You borrowed a book from the library. The book was due on March 1. You returned it on March 10. The library charges a late fee of $0.25 per day for the first 7 days, and $0.50 per day after that. You also received a notice that the book was returned with a damaged cover, and the repair cost is $15. You go to the library to speak with the librarian. You explain that you returned the book late because you were sick with the flu for a week, and you did not know about the damage until you brought it back. You ask if the fees can be reduced. The librarian listens and says she will check the policy.
1. What is the total late fee you owe? Show your calculation.
Read the worked answer
The book was due on March 1 and returned on March 10, so it was 9 days late. The first 7 days cost $0.25 per day: 7 × $0.25 = $1.75. The remaining 2 days cost $0.50 per day: 2 × $0.50 = $1.00. Total late fee = $1.75 + $1.00 = $2.75.
2. In your conversation with the librarian, what is the most effective way to ask for a reduction in fees? Explain why.
Read the worked answer
The most effective way is to politely explain the circumstances (illness) and ask if there is any possibility of waiving or reducing the fees, while acknowledging responsibility for the late return and the damage. This is effective because it shows respect, provides a reason, and focuses on a request rather than a demand. It also opens the door for the librarian to apply discretion or suggest alternatives (like a payment plan). Being confrontational or blaming the library would likely be less successful.