WI Property & Casualty study materials
WI Property & Casualty study resources

Sump Backup, Mold, and a Basement Candle Business

WI Property & Casualty ยท Put your knowledge to work in context.

All case studies

Sump Backup, Mold, and a Basement Candle Business

The Novaks insure a 1970s ranch on an HO-3: Coverage A $400,000, Coverage C $200,000, $2,500 all-peril deductible. Endorsements: water backup and sump discharge or overflow, $10,000 limit, including the cost to tear out and replace part of the building needed to reach the source. No fungus or mold endorsement. Karen Novak runs a mail-order candle business from the finished basement; the policy still carries the standard $2,500 special limit for business property on the residence premises. During a June thunderstorm the power fails, the sump pump stops, and six inches of water covers the basement. The adjuster's worksheet: finished walls and flooring $22,000; household personal property $6,000; Karen's business inventory, molds, and equipment $9,000; mold remediation for the whole basement $6,000; the city requires a $3,000 electrical inspection before the basement can be reoccupied.

1. Build the payment. State what the insurer owes and, just as important, what it does not owe and why.

Read the worked answer

Step 1 - Is the peril covered? Water that backs up through a sewer or drain, or overflows from a sump, is excluded in the unendorsed HO-3. The water backup endorsement buys that peril back, but only up to a sublimit. The endorsement typically makes coverage independent of the cause of the backup, so the power failure during the storm is not a separate bar to coverage for the backup loss (the utility-service-failure exclusion would otherwise be argued).

Step 2 - The $10,000 is a ceiling, not an add-on. It is a sublimit that applies to the total of the building and personal property loss from the backup, including tear-out. It is not added to the $400,000 and $200,000 limits, and it is not applied separately to each item damaged.

Step 3 - Item-by-item:

  • Finished walls and flooring: $22,000 of covered damage, but it is swallowed by the sublimit.
  • Household personal property: $6,000, covered in principle, also inside the same $10,000 pot.
  • Business property: the $2,500 special limit for business property on the residence premises is a separate cap stacked on top of the backup sublimit. Even without the backup loss, only $2,500 of the $9,000 would be payable. The insured cannot escape this by calling the inventory 'contents.'
  • Mold: $6,000 โ†’ $0. Fungus, wet or dry rot, and mold are excluded, and there is no fungus endorsement. The HO-3 does not give you an ensuing-loss exception for mold that follows an otherwise covered water loss.
  • $3,000 electrical inspection: whether it is analyzed as an ordinance-or-law cost (the HO-3 gives a limited ordinance-or-law additional coverage for increased cost of construction) or as part of the backup loss, the entire recovery is already capped at the $10,000 sublimit, so it adds nothing here.

Step 4 - Deductible. The $2,500 all-peril deductible applies once per occurrence, subtracted from the covered amount.

Payment: $10,000 โˆ’ $2,500 = $7,500. The adjuster allocates that $7,500 across the covered building, household property, and business property items so that the insured collects the full available limit; the other roughly $35,500 is excluded or capped.

Follow-up: if the form makes the backup sublimit an annual aggregate rather than per-occurrence, a second backup loss later in the policy year pays nothing. Read the limit designation before promising anything.

2. A customer comes to the basement to pick up an order, trips on the bottom stair, and sues Karen for $25,000 in medical bills. What does the HO-3 do, and what should have been purchased?

Read the worked answer

No coverage under Section II.

  • The HO-3 excludes bodily injury arising out of 'business' - a continuous or regular activity for money or other compensation. A mail-order candle operation with inventory, molds, and customer pickups is a business, and the exclusion applies even though it is conducted on the residence premises.
  • Coverage F (Medical Payments to Others) carries the same business exclusion, so the small no-fault medical payment does not respond either.
  • The fact that the activity is small, part-time, or home-based does not matter; 'incidental' occupancies are not automatically excepted in the modern HO-3. The residence-employee exception does not apply because the injured person is a customer, not a household employee.

What was needed:

  1. A home business endorsement (a permitted-incidental-occupancy endorsement) if the carrier will write it for a candles business, or
  2. A separate businessowners policy (BOP) for general liability, which also picks up products liability - important here, because a defective candle that burns a customer's home is a products claim the HO-3 will also exclude.

Adjuster judgment: reserve and deny promptly, in writing, with the exclusion cited, and notify the agent. Do not pay under a reservation of rights hoping the claim goes away; a small payment under the liability section can be used to argue the carrier treated the business as covered.

3. The Novaks insist the policy should pay the full $43,000 because 'we bought $200,000 of contents.' Explain the difference between a limit and a sublimit, and assess the agent's errors and omissions exposure.

Read the worked answer

Limit vs. sublimit.

  • The Coverage C limit ($200,000) is the maximum for covered personal property, but only for property and perils that the policy actually covers. It is a ceiling, not a guarantee.
  • A sublimit is a smaller, specific ceiling carved out of a limit for a particular peril or category (here, the $10,000 water backup limit and the $2,500 business property special limit). Sublimits are also the mechanism the form uses to keep catastrophic-peril exposures predictable.
  • Exclusions sit underneath both: mold and business pursuits are excluded, so no limit applies to them at all. The insured's arithmetic ($22,000 + $6,000 + $9,000 + $6,000) never gets to the Coverage C limit because four separate rules strip it down first.

Agent E&O analysis.

  1. Duty and standard. A Wisconsin producer owes the client reasonable care and skill; there is no general duty to advise on every gap, but once the agent knows (or should know) about a home business and a basement that has flooded before, the duty to discuss the gaps is triggered.
  2. The key question is documentation. If the file shows a coverage review where higher backup limits (commonly $25,000) and a mold endorsement were offered and declined in writing, the agent's defense is strong. If the file has nothing but an application, the agent will be judged on what a reasonably prudent producer would have discussed - and the insured's testimony will fill the gap.
  3. Damages are the gap, not the whole loss. The claim is the difference between what was collected and what would have been collected with the endorsements the agent should have offered, plus possibly the business liability exposure if the agent knew about customer traffic. It is not $43,000.
  4. Contributory considerations. The insured signed the application and had a duty to read the policy, and Wisconsin comparative-negligence principles can reduce an E&O recovery, but they rarely eliminate it.
  5. Prevention: a written coverage-review form for every renewal, a documented declination for limits above the minimum, and an annual question about home businesses, basements, and prior water losses.