WorkKeys Workplace Documents case studies
WorkKeys Workplace Documents · Put your knowledge to work in context.
The ACT WorkKeys Workplace Documents assessment is one of the WorkKeys career-readiness assessments. It measures the skills people use when they read real workplace documents - messages, emails, letters, directions, signs, bulletins, policies, websites, contracts, and regulations - and then use that information to make job-related decisions and solve problems. It is used by employers, K-12 educators, community colleges, adult education programs, and job seekers as a measure of foundational workplace reading skill; successful completion of WorkKeys core assessments can lead to an ACT WorkKeys National Career Readiness Certificate (NCRC). The assessment contains 35 items and takes 55 minutes, and it is delivered online or on paper. Topics on this exam: Level 3 - Basic company policies, procedures, and announcements, Level 4 - Company policies, procedures, and notices with multi-step procedures, Level 5 - Informational, instructional, policy, contract, and legal documents with conditionals, Level 6 - Complex passages with difficult vocabulary, jargon, acronyms, and extraneous details, and Level 7 - Very complex reading materials with undefined jargon and unclear writing. The WorkKeys Workplace Documents case studies are 5 cases and about 3,212 words.
1The Break Room Refrigerator Notice
The following notice was posted Monday, March 3, in the second-floor break room. Any item still inside after 1:30 p.m.
597 words, about 3 min2The $1,200 Purchase Requisition
Purchasing policy: requests under 500 use form PR-1 and need supervisor approval. Requests from 500 to 4,999 use PR-2 with supervisor and department-head approval.
585 words, about 3 min3Dana's Attendance Points
Attendance policy: one point per unexcused absence, half a point per unexcused late arrival over 15 minutes. Three points within any rolling 90-day period triggers a written warning.
650 words, about 3 min4Uptime Credit Under the Service Agreement
Excluded Minutes comprise Scheduled Maintenance Windows (SMW) and declared Force Majeure Events (FME). Downtime accrues from ticket open to service restoration.
628 words, about 3 min5The Procurement Memo Nobody Can Apply
This memo supersedes the interim guidance circulated last quarter. Where the BRC cannot be convened in time, the delegated authority applies, provided the requestor has documented the exception in the requisition record.
752 words, about 4 min