Adobe CJA Business Practitioner Pro study materials
Adobe CJA Business Practitioner Pro study resources

Adobe CJA Business Practitioner Pro cheat sheet

Adobe CJA Business Practitioner Pro · Keep the key ideas within reach.

Quick reference

Data Architecture, Connections, and Dataset Configuration

  • CJA connections accept only Experience Platform event datasets; profile and lookup datasets cannot be enabled for CJA reporting.

  • Every CJA event dataset requires an event timestamp and a person identifier (identity map or ECID) for reporting and stitching.

  • A connection is scoped to one Experience Platform sandbox and can include multiple datasets; data views select which datasets and fields are exposed.

  • Data Prep field mappings are applied before CJA ingestion and are dataset-level, so they affect every data view using that dataset.

  • CJA retains event data for 25 months; dataset retention settings in Experience Platform do not extend CJA retention.

  • Cross-device stitching uses the person ID with a 25-month lookback and periodic replay of data as identities resolve.

  • Streaming ingestion via Web SDK, Mobile SDK, or HTTP API makes data available in CJA after pipeline processing; batch cloud-source data follows connector schedules.

Quick reference

Data Views, Schemas, and Component Curation

  • A data view defines session timeout (default 30 minutes), attribution defaults, and which components users can see.

  • Component curation (hide, rename, describe) changes the data view presentation, not the underlying XDM schema fields or data.

  • Component IDs are stable; renaming a dimension or metric does not break saved Workspace projects that reference it.

  • Data views can include multiple datasets from the connection and exclude datasets that should not appear in reporting.

  • Metric attribution settings in the data view set the default model and lookback; Workspace panels can override them.

  • Derived fields and calculated metrics are created at the data view or component level and become reusable components.

  • Schema changes in Experience Platform should trigger a data view review to confirm mapped components remain valid.

Quick reference

Analysis Workspace Analysis and Visualization

  • A freeform table breaks down metrics by dimensions; each breakdown applies the panel's date range, segment, and attribution context.

  • Panel types include freeform, attribution, fallout, flow, cohort, and experiment; the panel type determines available visualizations.

  • Fallout reports require an ordered sequence and show progression and drop-off between steps.

  • Cohort tables group people by a first-event date and track retention or metric values in later periods.

  • Anomaly detection flags values outside a statistical expected range; it uses the selected granularity and training period.

  • Date comparisons show current versus prior period; percentage change = (current - prior) / prior × 100.

  • Scheduled projects and data extracts deliver Workspace output on a recurring basis to specified recipients or cloud destinations.

Quick reference

Segments, Audiences, and Calculated Metrics

  • Segment containers are event, session, and person; choose event for single-hit criteria, session for within-visit criteria, and person for cross-visit criteria.

  • Sequential segments use Then logic; the order of conditions matters and is evaluated within the selected container.

  • Exclusion in a segment removes matching people, sessions, or events depending on the container used.

  • Calculated metrics combine metrics, numbers, and functions; they cannot directly use dimensions.

  • A segment can be applied at the panel, table, or metric level; stacking segments intersects their populations.

  • CJA audiences are person-level populations published to Experience Platform for activation in Real-Time CDP destinations.

  • Audience membership updates as new data arrives; activation latency depends on the destination and platform processing.

Quick reference

Attribution

  • Attribution models include Last Touch, First Touch, Linear, Participation, Same Touch, U-shaped, J-shaped, Time Decay, and Custom.

  • Last Touch gives 100% credit to the final touchpoint; First Touch gives 100% to the first touchpoint.

  • Linear splits credit equally across all touchpoints in the lookback window; Participation gives full credit to each touchpoint.

  • The lookback window limits which touchpoints are eligible; touchpoints older than the window receive no credit.

  • Attribution can be set as a data view metric default or overridden in a Workspace attribution panel or column.

  • Cross-device stitching affects attribution because touchpoints are linked to the person ID, not only the device ECID.

  • Compare models side by side to see how credit shifts between channels before changing reporting defaults.

Quick reference

Cross-Channel Journey Analysis, and Identity

  • CJA stitches events to the selected person ID from the identity map; ECID is the fallback identifier when no person ID exists.

  • Identity namespaces such as ECID, email, and CRM ID define identifier types and feed the Experience Platform identity graph.

  • Cross-device stitching uses a 25-month lookback and weekly replay to update historical events with resolved identities.

  • Fallout and flow visualizations analyze ordered journeys; fallout shows step drop-off, and flow shows pathing between touchpoints.

  • Channel classification rules or derived fields assign touchpoints to marketing channels; consistent rules are required for cross-channel comparison.

  • Journey analysis should align the identity namespace with the business question, such as known-customer versus anonymous journeys.

  • Cross-channel metrics can differ from single-channel metrics because stitching changes person-level attribution and deduplication.

Quick reference

Data Governance, Privacy, and Administration

  • Experience Platform data usage labels (contract, identity, sensitive) are enforced in CJA; labeled fields can be restricted from reporting or activation.

  • Privacy Service requests delete or anonymize data by identity across Experience Platform and CJA; processing is asynchronous.

  • Admin Console product profiles control CJA permissions, including data view access, component creation, and administrative rights.

  • Data view access can be limited by product profile; users see only components and data views granted to their profile.

  • CJA retains event data for 25 months; plan reporting and exports around that retention horizon.

  • Audit logs in Experience Platform and Admin Console record administrative changes for governance review.

  • Consent and data usage policies should be evaluated at the dataset and field level before enabling CJA reporting.

Quick reference

Business Strategy, Measurement Planning, and Insight Communication

  • A measurement plan maps business objectives to questions, KPIs, metrics, dimensions, segments, and data sources before implementation.

  • A KPI tree links the North Star or primary KPI to supporting drivers so teams can see how lower-level metrics affect the outcome.

  • Conversion rate = conversions ÷ sessions (or visitors) × 100; specify the denominator in the KPI definition.

  • ROI = (revenue - cost) ÷ cost × 100; use consistent time periods and include all relevant costs.

  • Funnel analysis measures step-to-step conversion; step conversion = step completions ÷ previous step entrants × 100.

  • Segment-level KPI comparisons reveal whether aggregate changes come from mix shifts or within-segment performance.

  • Executive communication should state the decision, the evidence, the confidence level, and the recommended next action.