Administration and Maintenance
What this domain covers
Administration asks you to reason about the guardrails of a Marketo Engage instance: user roles and permissions, workspaces and partitions, communication limits, smart campaign governance settings, field and object configuration, and audit tooling. A practitioner should know how roles differ from workspaces (roles govern what actions a user can take; workspaces and partitions govern which records and assets they touch), and how communication limits apply at the person level rather than the campaign level.
Traps to watch
Questions love to blur the line between deleting and deactivating assets, between operational and non-operational emails, and between workspace scoping and partition scoping. Another common trap: assuming an admin can bypass communication limits (they generally cannot, because limits protect deliverability). Field-type questions also appear: you cannot change a field's type after data exists, and some field types behave differently in forms and segmentation.
Rule of thumb
Whenever a scenario asks "who can see or change this," split the answer into two questions: (1) Does this person's role permit the action? (2) Is the asset or record inside their workspace/partition? Both must be true.
Worked example
A regional team complains they can edit another region's landing pages. The fix is not a new role but placing each region's assets in separate workspaces and assigning users to the correct workspace. Keep this split in mind for every admin scenario.