Emergency Procedures and Incident Response
What you must know
Candidates should know how to respond to breakdowns, collisions, and emergencies. Understand the priority order at a crash scene: protect the scene, check for danger, call emergency services, and give first aid within your competence. Know how to use hazard warning lights and warning triangles where required, how to move a vehicle to a safe place if possible, and how to secure it before leaving. Learn what to do in a tyre blowout, brake failure, skid, or fire, and how to make an emergency call with location details.
Traps in questions
Questions often test the first action. At a collision, making the scene safe and calling emergency services generally comes before moving casualties, unless there is immediate danger such as fire. Do not remove a motorcyclist's helmet unless necessary for breathing. In a skid, ease off the accelerator and steer in the direction you want to go; do not brake hard. In a blowout, hold the wheel firmly and slow gradually rather than braking sharply.
Worked example
You are first at a crash on a busy road. What should you do first? Make the scene safe: switch on hazard lights, position your vehicle safely, and warn other traffic before approaching casualties. Then call emergency services with location and casualty details. Rule of thumb: protect, then call, then care.
Rule of thumb
Protect the scene, call for help, then give care within your training.