AHIP PHIAS study materials
AHIP PHIAS study resources

AHIP PHIAS key terms

AHIP PHIAS · Get comfortable with the vocabulary.

Allowed amount

The maximum dollar figure a health plan will recognize as payment for a covered service, set by its fee schedule or negotiated contract. Cost sharing is calculated from this figure, not from the provider's billed charge.

Related: Balance billing, Usual, customary, and reasonable (UCR)
Balance billing

A provider's practice of charging a patient the difference between the billed charge and the amount the insurer allows. Network providers typically agree not to do this; out-of-network providers often may.

Related: Allowed amount, Participating provider
Usual, customary, and reasonable (UCR)

A reimbursement benchmark built from the prevailing charges for a service in a geographic area, used by many indemnity and preferred provider plans to set the allowed amount for out-of-network care.

Related: Allowed amount, Balance billing
Health maintenance organization (HMO)

A managed care plan that generally covers care only from its contracted network and requires members to choose a primary care physician who coordinates care and issues referrals to specialists.

Related: Primary care physician gatekeeper, Closed panel
Primary care physician gatekeeper

The network physician in an HMO or similar plan who manages a member's overall care and must authorize specialist visits and certain services before the plan will pay for them.

Related: Health maintenance organization (HMO), Prior authorization
Preferred provider organization (PPO)

A plan that contracts with a network of providers at negotiated rates but still pays benefits for out-of-network care, usually with higher deductibles, coinsurance, and a separate out-of-network maximum.

Related: Point-of-service (POS) plan, Participating provider
Point-of-service (POS) plan

A hybrid arrangement in which members may use an in-network gatekeeper for the richest benefits or self-refer to out-of-network providers at a reduced benefit level, often after meeting a separate deductible.

Related: Preferred provider organization (PPO), Primary care physician gatekeeper
Participating provider

A physician, hospital, or other clinician who has signed a contract with a plan to accept its negotiated rates and abide by its administrative rules, such as prior authorization and non-discrimination requirements.

Related: Balance billing, Credentialing
Credentialing

The process a plan uses to verify a provider's license, training, malpractice history, and other qualifications before admitting the provider to its network and periodically thereafter.

Related: Participating provider, Provider directory
Prior authorization

A requirement that the plan approve a service in advance before it will be covered, used to confirm medical necessity and steer care toward appropriate settings and providers.

Related: Utilization management, Primary care physician gatekeeper
Utilization management

The set of review techniques a plan uses to evaluate whether care is medically necessary and appropriate, including pre-service review, concurrent review during a hospital stay, and retrospective claims review.

Related: Prior authorization, Case management
Case management

A coordinated approach in which a nurse or social worker helps members with complex or high-cost conditions navigate care, arrange services, and follow treatment plans to improve outcomes and control spending.

Related: Utilization management, Disease management
Disease management

A population-based program that identifies members with chronic conditions and provides education, monitoring, and coaching intended to prevent complications and reduce avoidable hospital use.

Related: Case management, Utilization management
Exclusive provider organization (EPO)

A network-based plan that pays for care only from contracted providers, like an HMO, but typically does not require a gatekeeper or referrals for specialist care.

Related: Health maintenance organization (HMO), Preferred provider organization (PPO)
Coordination of benefits

Rules that determine which of two or more health plans pays first when a person is covered by more than one, preventing duplicate payment and limiting total reimbursement to the covered expense.

Related: Medicare Secondary Payer, Allowed amount
Medicare Part A

The hospital insurance portion of original Medicare, covering inpatient hospital stays, skilled nursing facility care after a qualifying stay, hospice, and some home health services, subject to benefit periods and cost sharing.

Related: Benefit period, Medicare Part B
Medicare Part B

The medical insurance portion of original Medicare, covering physician services, outpatient care, durable medical equipment, and preventive services, financed largely by premiums and general revenue.

Related: Medicare Part A, Medicare Advantage
Benefit period

The unit of time Medicare Part A uses to measure inpatient hospital coverage, beginning with admission and ending after a set number of days without inpatient care; a new period resets the deductible.

Related: Medicare Part A, Skilled nursing facility
Medicare Advantage

A private plan option under Medicare Part C that delivers Part A and Part B benefits, and often Part D, through a contracted network in exchange for a fixed monthly payment per enrollee.

Related: Medicare Part B, Special needs plan, Star ratings
Special needs plan

A Medicare Advantage plan limited to specific eligible groups, such as people dually eligible for Medicare and Medicaid, institutionalized individuals, or those with certain severe chronic conditions.

Related: Medicare Advantage, Dual eligible
Dual eligible

A person enrolled in both Medicare and Medicaid, for whom Medicaid may pay Medicare premiums and cost sharing and may cover services Medicare does not, depending on the person's eligibility category.

Related: Special needs plan, Medicare Savings Program
Star ratings

Quality scores Medicare assigns to Medicare Advantage and Part D plans based on clinical, member experience, and administrative measures; high ratings can earn bonuses and influence enrollment choices.

Related: Medicare Advantage, Annual election period
Annual election period

The yearly window, generally in the fall, when Medicare beneficiaries may enroll in, switch, or disenroll from Medicare Advantage and Part D plans, with coverage typically starting the following January.

Related: Medicare Advantage, Star ratings
Medicare Secondary Payer

The statutory rules that make Medicare the secondary payer when another plan, such as employer group coverage based on current employment, is primary for a beneficiary's care.

Related: Coordination of benefits, Medicare Part A
Medicare Savings Program

A set of state-administered programs that help low-income Medicare beneficiaries pay Part B premiums and, in some categories, deductibles and coinsurance.

Related: Dual eligible, Medicare Part B
Health savings account (HSA)

A tax-advantaged account available to people enrolled in a qualifying high-deductible health plan, funded with employee or employer contributions and used for qualified medical expenses; unused balances roll over.

Related: High-deductible health plan (HDHP), Health reimbursement arrangement (HRA)
High-deductible health plan (HDHP)

A plan meeting statutory minimum deductible and maximum out-of-pocket limits, which is a prerequisite for making or receiving health savings account contributions.

Related: Health savings account (HSA), Health reimbursement arrangement (HRA)
Health reimbursement arrangement (HRA)

An employer-funded account that reimburses employees for qualified medical expenses; it is owned by the employer, and unused funds generally may be carried forward at the employer's discretion.

Related: Health savings account (HSA), Flexible spending account (FSA)
Flexible spending account (FSA)

An employer-sponsored account funded with pre-tax employee salary reductions for qualified expenses; it is subject to use-it-or-lose-it rules unless the employer adopts a carryover or grace period.

Related: Health reimbursement arrangement (HRA), Health savings account (HSA)
Medicare supplement (Medigap) plan

Individually purchased private coverage that pays some or all of original Medicare's deductibles, coinsurance, and copayments; it cannot be combined with a Medicare Advantage plan.

Related: Medicare Part B, Guaranteed issue period
Guaranteed issue period

A protected window in which an insurer must sell a Medigap policy regardless of the applicant's health history, such as the six months after a person first enrolls in Part B at age 65 or later.

Related: Medicare supplement (Medigap) plan, Underwriting
Underwriting

The insurer's evaluation of an applicant's health status, history, and risk factors to decide whether to issue coverage and at what premium, used in most Medigap sales outside protected periods.

Related: Guaranteed issue period, Medicare supplement (Medigap) plan
Short-term limited-duration insurance

A temporary policy with a fixed maximum term that is not required to meet all Affordable Care Act market rules, so it may exclude pre-existing conditions and offer narrower benefits.

Related: Underwriting, Indemnity plan
Indemnity plan

Traditional fee-for-service coverage that pays a set share of covered charges without a provider network or gatekeeper, leaving the member responsible for charges above the allowed amount.

Related: Usual, customary, and reasonable (UCR), Balance billing
Elimination period

The waiting period at the start of a disability or long-term care claim during which no benefits are payable; it functions like a time deductible before the benefit stream begins.

Related: Own occupation definition, Benefit period (disability)
Own occupation definition

A disability policy standard that pays benefits when the insured cannot perform the material duties of their own specific occupation, even if they could work in another field; it is the most favorable definition for claimants.

Related: Any occupation definition, Elimination period
Any occupation definition

A stricter disability standard that pays only when the insured cannot perform the duties of any occupation for which they are reasonably suited by training, education, or experience.

Related: Own occupation definition, Residual disability benefit
Residual disability benefit

A partial benefit paid when an insured returns to work at reduced hours or income because of a covered disability, typically calculated in proportion to the lost earnings.

Related: Any occupation definition, Elimination period
Activities of daily living (ADL)

Basic self-care tasks such as bathing, dressing, eating, toileting, transferring, and continence, used as triggers for long-term care benefits when a person cannot perform a specified number of them.

Related: Cognitive impairment trigger, Long-term care insurance
Cognitive impairment trigger

A long-term care benefit trigger based on a diagnosed deterioration or loss of intellectual capacity, such as dementia, that requires substantial supervision to protect the person from threats to health and safety.

Related: Activities of daily living (ADL), Long-term care insurance
Long-term care insurance

Coverage that pays for custodial and personal care services, such as nursing home, assisted living, or home care, when the insured meets benefit triggers and the elimination period.

Related: Activities of daily living (ADL), Elimination period