AHLEI CHRM case studies

The Certified Hospitality Revenue Manager (CHRM) is a professional designation in the hospitality certification family administered through the American Hotel & Lodging Educational Institute (AHLEI), which states that it "provides the study materials and administers the certification process for nearly 30 certification designations trademarked by the American Hotel & Lodging Association (AHLA)." The CHRM is intended for revenue managers, reservations and distribution analysts, and rooms-division or commercial leaders who set pricing, inventory, and demand strategy for a hotel or portfolio, and for hospitality students moving toward a commercial role. Because AHLEI's public certification pages are currently unavailable, this page does not publish an official exam blueprint; the study outline used here is an independent, five-part structure covering revenue management fundamentals and concepts, strategy and analysis, forecasting, budgeting and reporting, pricing, distribution and channel management, and leadership, communication and business ethics, weighted evenly at 20 percent each. The AHLEI CHRM case studies are 5 cases and about 2,530 words.