CPOEP study plan
CPOEP · Give each week a clear focus.
8 weeks · About 7 hours per week
Operational Excellence and Process Improvement
Map the end-to-end value stream for three core processes and flag the two largest sources of non-value-added time in each
Walk one real or simulated process problem through all five DMAIC phases and write the exit criteria you would require to leave each phase
Compute cycle time, takt time, process cycle efficiency, and rolled throughput yield for a single workflow using your own numbers
Draft a one-page improvement charter naming the problem statement, baseline, target, scope boundary, and sponsor
Your checkpoint
A two-page value-stream and metrics summary covering three processes, with a baseline table and the two prioritized improvement opportunities ranked by impact
Operational Excellence and Process Improvement & Strategy, Governance, and the Business Environment
Score the Week 1 opportunities on effort, impact, and risk, then defend the top choice in writing against the runner-up
Build a SIPOC diagram and a ten-step future-state map for the selected opportunity
Explain how operating-model choices support the organization's mission and competitive position, using two contrasting industry examples
Convert three strategic intentions into measurable objectives, each tied to at least one process-level metric and one accountable owner
Your checkpoint
A one-page strategy-to-process alignment map linking three objectives to their supporting processes, one KPI per objective, and the named owners
Strategy, Governance, and the Business Environment & Measurement, Data Analytics, and Performance Management
Draw a one-page governance model showing decision rights, meeting cadence, and escalation paths for a mid-size organization
Sort twenty candidate measures into leading and lagging categories and discard the ones with no decision attached
Design a four-perspective balanced scorecard with twelve metrics, each carrying a definition, owner, target, and review frequency
Compute mean, median, standard deviation, and control limits by hand on a small data set and check your work against a spreadsheet
Your checkpoint
A one-page balanced scorecard with twelve fully specified metrics plus a short note explaining why each will change a decision
Measurement, Data Analytics, and Performance Management & Leadership, Ethics, and Organizational Culture
Plot a run chart and an individuals control chart from at least twenty-five data points and state every rule violation you observe
Match five described scenarios to the correct control chart type and justify each selection in one sentence
Write a data collection plan covering operational definitions, sampling method, sample size, and who records what and when
Audit an existing dashboard for vanity metrics and rewrite three of them as decision-driving measures
Draft a code-of-conduct decision aid covering gifts, conflicts of interest, and how to raise a concern without retaliation
Your checkpoint
A control-chart workbook containing two charts with annotated signals, a validated data collection plan, and three rewritten metrics with rationale
Leadership, Ethics, and Organizational Culture & Customer and Stakeholder Focus
Compare two leadership styles against a described team situation and recommend one with supporting evidence
Assess an organization's culture using a competing-values lens and name three levers that would shift it
Plot stakeholder groups on an influence-versus-interest grid and define a distinct engagement approach for each quadrant
Design a customer listening system with four channels, a sampling cadence, and an explicit closed-loop follow-up step
Write three behavioral interview questions that test ethical judgment and explain what a strong answer contains
Your checkpoint
A stakeholder engagement matrix plus a one-page customer listening and closed-loop design with channel owners and response-time commitments
Customer and Stakeholder Focus & Workforce Capability and Talent Development
Build a customer journey map with at least five touchpoints, three moments of truth, and every failure point marked
Translate voice-of-customer themes into five critical-to-quality requirements and link each to a process measure
Conduct a training-needs analysis for one role and produce a competency matrix with proficiency levels
Design a 30-60-90 day onboarding plan with measurable proficiency checkpoints at each stage
Outline a succession and cross-training approach for one critical position, naming the risk it mitigates
Your checkpoint
A competency matrix for one role covering eight competencies, three proficiency levels, assessment methods, and the onboarding checkpoints
Risk, Compliance, and Quality Systems & Change Management and Continuous Improvement
Build a risk register with ten risks scored on likelihood and impact, with mitigation owners and review dates
Run a process FMEA on one high-risk process and rank the five failure modes with the highest risk priority numbers
Summarize the audit, finding, corrective-action, and verification cycle of a quality management system in ten ordered steps
Complete a change-readiness assessment for a real initiative and name the specific resistance sources it exposed
Write an eight-step change plan tied to one Week 1 improvement, naming sponsors, quick wins, and communication cadence
Your checkpoint
A combined risk package: a ten-row risk register, a ranked FMEA summary, and a one-page change plan for a single initiative
Strategy, Governance, and the Business Environment & Leadership, Ethics, and Organizational Culture & Customer and Stakeholder Focus & Operational Excellence and Process Improvement & Measurement, Data Analytics, and Performance Management & Workforce Capability and Talent Development & Risk, Compliance, and Quality Systems & Change Management and Continuous Improvement
Complete two timed practice sets of at least eighty questions each and log accuracy by domain
Re-teach your three weakest domains from memory in a twenty-minute written outline apiece, then check each against source material
Compress every framework, formula, and control-chart rule onto a single reference sheet you can recall without notes
Write and answer a fifteen-question self-test for your lowest-scoring domain, then explain each wrong answer aloud
Rehearse three scenario-based responses that connect operational improvement, stakeholder impact, and risk control
Your checkpoint
A per-domain accuracy scorecard from both practice sets, listing the three weakest domains and a dated seven-day remediation checklist
Milestones
Week 2: Domain 4 is complete: you can walk an unseen process scenario through DMAIC, compute cycle time and yield, and justify one improvement choice against alternatives without notes
Week 4: Half the exam weight is covered: you have produced a balanced scorecard, two control charts with correct signal interpretation, and a governance model, and you can name the five control-chart rule violations from memory
Week 6: All single-digit domains except risk and change are covered, and you can produce a stakeholder grid, a competency matrix, and a customer journey map from a blank page in under thirty minutes each
Week 8: Two timed practice sets are scored and logged by domain; every domain sits at or above 70 percent accuracy, and no domain remains below 60 percent