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CPOEP study plan

CPOEP · Give each week a clear focus.

8 weeks · About 7 hours per week

Week 1

Operational Excellence and Process Improvement

  • Map the end-to-end value stream for three core processes and flag the two largest sources of non-value-added time in each

  • Walk one real or simulated process problem through all five DMAIC phases and write the exit criteria you would require to leave each phase

  • Compute cycle time, takt time, process cycle efficiency, and rolled throughput yield for a single workflow using your own numbers

  • Draft a one-page improvement charter naming the problem statement, baseline, target, scope boundary, and sponsor

Your checkpoint

A two-page value-stream and metrics summary covering three processes, with a baseline table and the two prioritized improvement opportunities ranked by impact

Week 2

Operational Excellence and Process Improvement & Strategy, Governance, and the Business Environment

  • Score the Week 1 opportunities on effort, impact, and risk, then defend the top choice in writing against the runner-up

  • Build a SIPOC diagram and a ten-step future-state map for the selected opportunity

  • Explain how operating-model choices support the organization's mission and competitive position, using two contrasting industry examples

  • Convert three strategic intentions into measurable objectives, each tied to at least one process-level metric and one accountable owner

Your checkpoint

A one-page strategy-to-process alignment map linking three objectives to their supporting processes, one KPI per objective, and the named owners

Week 3

Strategy, Governance, and the Business Environment & Measurement, Data Analytics, and Performance Management

  • Draw a one-page governance model showing decision rights, meeting cadence, and escalation paths for a mid-size organization

  • Sort twenty candidate measures into leading and lagging categories and discard the ones with no decision attached

  • Design a four-perspective balanced scorecard with twelve metrics, each carrying a definition, owner, target, and review frequency

  • Compute mean, median, standard deviation, and control limits by hand on a small data set and check your work against a spreadsheet

Your checkpoint

A one-page balanced scorecard with twelve fully specified metrics plus a short note explaining why each will change a decision

Week 4

Measurement, Data Analytics, and Performance Management & Leadership, Ethics, and Organizational Culture

  • Plot a run chart and an individuals control chart from at least twenty-five data points and state every rule violation you observe

  • Match five described scenarios to the correct control chart type and justify each selection in one sentence

  • Write a data collection plan covering operational definitions, sampling method, sample size, and who records what and when

  • Audit an existing dashboard for vanity metrics and rewrite three of them as decision-driving measures

  • Draft a code-of-conduct decision aid covering gifts, conflicts of interest, and how to raise a concern without retaliation

Your checkpoint

A control-chart workbook containing two charts with annotated signals, a validated data collection plan, and three rewritten metrics with rationale

Week 5

Leadership, Ethics, and Organizational Culture & Customer and Stakeholder Focus

  • Compare two leadership styles against a described team situation and recommend one with supporting evidence

  • Assess an organization's culture using a competing-values lens and name three levers that would shift it

  • Plot stakeholder groups on an influence-versus-interest grid and define a distinct engagement approach for each quadrant

  • Design a customer listening system with four channels, a sampling cadence, and an explicit closed-loop follow-up step

  • Write three behavioral interview questions that test ethical judgment and explain what a strong answer contains

Your checkpoint

A stakeholder engagement matrix plus a one-page customer listening and closed-loop design with channel owners and response-time commitments

Week 6

Customer and Stakeholder Focus & Workforce Capability and Talent Development

  • Build a customer journey map with at least five touchpoints, three moments of truth, and every failure point marked

  • Translate voice-of-customer themes into five critical-to-quality requirements and link each to a process measure

  • Conduct a training-needs analysis for one role and produce a competency matrix with proficiency levels

  • Design a 30-60-90 day onboarding plan with measurable proficiency checkpoints at each stage

  • Outline a succession and cross-training approach for one critical position, naming the risk it mitigates

Your checkpoint

A competency matrix for one role covering eight competencies, three proficiency levels, assessment methods, and the onboarding checkpoints

Week 7

Risk, Compliance, and Quality Systems & Change Management and Continuous Improvement

  • Build a risk register with ten risks scored on likelihood and impact, with mitigation owners and review dates

  • Run a process FMEA on one high-risk process and rank the five failure modes with the highest risk priority numbers

  • Summarize the audit, finding, corrective-action, and verification cycle of a quality management system in ten ordered steps

  • Complete a change-readiness assessment for a real initiative and name the specific resistance sources it exposed

  • Write an eight-step change plan tied to one Week 1 improvement, naming sponsors, quick wins, and communication cadence

Your checkpoint

A combined risk package: a ten-row risk register, a ranked FMEA summary, and a one-page change plan for a single initiative

Week 8

Strategy, Governance, and the Business Environment & Leadership, Ethics, and Organizational Culture & Customer and Stakeholder Focus & Operational Excellence and Process Improvement & Measurement, Data Analytics, and Performance Management & Workforce Capability and Talent Development & Risk, Compliance, and Quality Systems & Change Management and Continuous Improvement

  • Complete two timed practice sets of at least eighty questions each and log accuracy by domain

  • Re-teach your three weakest domains from memory in a twenty-minute written outline apiece, then check each against source material

  • Compress every framework, formula, and control-chart rule onto a single reference sheet you can recall without notes

  • Write and answer a fifteen-question self-test for your lowest-scoring domain, then explain each wrong answer aloud

  • Rehearse three scenario-based responses that connect operational improvement, stakeholder impact, and risk control

Your checkpoint

A per-domain accuracy scorecard from both practice sets, listing the three weakest domains and a dated seven-day remediation checklist

Milestones

Week 2: Domain 4 is complete: you can walk an unseen process scenario through DMAIC, compute cycle time and yield, and justify one improvement choice against alternatives without notes

Week 4: Half the exam weight is covered: you have produced a balanced scorecard, two control charts with correct signal interpretation, and a governance model, and you can name the five control-chart rule violations from memory

Week 6: All single-digit domains except risk and change are covered, and you can produce a stakeholder grid, a competency matrix, and a customer journey map from a blank page in under thirty minutes each

Week 8: Two timed practice sets are scored and logged by domain; every domain sits at or above 70 percent accuracy, and no domain remains below 60 percent