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About this exam

The APMG Agile Change Agent certification is an entry-level qualification for people who take part in agile change initiatives at work. APMG describes it as bridging the gap between formal theories, models and techniques of Agile Project Management and Change Management, giving an entry point for those who need the capability but have not studied the subjects in depth. It suits professionals new to agile change management, current and aspiring agile change managers, project and relationship managers and their teams, and influencers such as HR, communications and learning and development specialists, as well as managers with informal responsibility for agile change. The exam tests recall, understanding and application of four concept areas: Roadmap, Business needs, Relationship building and Environment, as outlined in the Agile Change Management text by Melanie Franklin. The exam is 50 multiple choice questions, closed book, 40 minutes, one mark per correct answer with no negative marking, and a pass mark of 25 out of 50 (50%). Preparation options are instructor-led classroom, virtual classroom, self-paced e-learning through an accredited training organization, or self-study using the Agile Change Management 2nd edition handbook plus a booked exam; APMG also provides a free automatically marked sample exam. The qualification does not expire. This page is independent study material and is not affiliated with or endorsed by APMG.

What you'll study

Common questions

About APMG Agile Change Agent preparation

What is the exam format and how long do I have?

The Agile Change Agent exam is 50 multiple choice questions taken closed book over 40 minutes. One mark is awarded for each correct answer and there is no negative marking, so there is no penalty for answering every question. That works out to roughly 48 seconds per question, so pace yourself and do not linger on any single item.

What score do I need to pass?

The pass mark is 25 marks or more out of 50, which is 50%. Because there is no negative marking, an unanswered question is simply a lost opportunity, so always submit an answer before time runs out. Aim comfortably above the threshold in practice so that a few slips on the day do not decide the outcome.

What does the exam actually cover?

Successful candidates must recall, demonstrate understanding and apply the Roadmap, Business needs, Relationship building and Environment concepts from the Agile Change Management text, including the terms used and the process steps. Expect questions that test definitions and process sequence as well as short scenarios asking you to pick the most appropriate action in an agile change situation.

How should I prepare, and how long does it take?

Study the Agile Change Management 2nd edition handbook by Melanie Franklin, then attempt APMG's free sample exam, which is automatically marked. Study time varies by individual; APMG suggests self-study candidates review the manual before deciding how long they need. Accredited training courses are generally delivered over 2 days, or 20 hours for e-learning, so plan for that scale of effort.

Which study order works best?

Work through the four concept areas in the order they appear in the guidance: Roadmap first, then Business needs, Relationship building and Environment. Learn the terminology and process steps before attempting application-style questions, and finish each area with practice questions. Save full timed sample exams for the end so you rehearse the 40-minute, 50-question pace under realistic conditions.

What are the most common ways candidates fail?

The usual causes are treating it as pure theory and skipping application practice, poor time management on 50 questions in 40 minutes, and misreading scenario questions that ask for the best next action rather than a definition. Another frequent error is neglecting one of the four concept areas because it feels less familiar, when each carries roughly equal weight.

Can I retake the exam, and does the certification expire?

APMG states that the Agile Change Agent and Coach examinations do not expire, so there are no ongoing maintenance requirements once you are certified. Retake arrangements and any associated costs are set by your accredited training organization or the channel through which you booked, so confirm the specific policy with them before sitting the exam.

In which languages is the exam available?

The Agile Change Agent exam is currently available in English, Italian and Polish, while the Agile Change Coach exam is available in English. The Agile Change Management book is currently available to purchase in English. If you intend to sit in a language other than English, confirm availability with your training provider when booking.

Can I book the exam without taking a course?

Yes. APMG offers a self-study route where you purchase the Agile Change Management 2nd edition handbook and an exam, booking the exam through the Public Exam Portal. Alternatively, accredited training organizations deliver the course in person, virtually or as self-paced e-learning, and will guide you through both training and exam arrangements.

How does the Agent differ from the Coach certification?

The Agent course helps individuals scope, plan and manage agile change initiatives effectively, bridging formal change management and agile project management theory. The Coach course develops your ability to lead yourself and others through change using the five phases of a behavioural change lifecycle model, with techniques for overcoming psychological and emotional barriers to change. Choose based on whether you plan and manage change or guide people through it.