APMG Agile Change Agent case studies
APMG Agile Change Agent · Put your knowledge to work in context.
The APMG Agile Change Agent certification is an entry-level qualification for people who take part in agile change initiatives at work. APMG describes it as bridging the gap between formal theories, models and techniques of Agile Project Management and Change Management, giving an entry point for those who need the capability but have not studied the subjects in depth. It suits professionals new to agile change management, current and aspiring agile change managers, project and relationship managers and their teams, and influencers such as HR, communications and learning and development specialists, as well as managers with informal responsibility for agile change. The exam tests recall, understanding and application of four concept areas: Roadmap, Business needs, Relationship building and Environment, as outlined in the Agile Change Management text by Melanie Franklin. The APMG Agile Change Agent case studies are 4 cases and about 2,426 words.
1The Roadmap That Outran the Release Train
A payments team has a six-month roadmap showing three releases. Release 1 (fraud scoring) shipped on schedule.
608 words, about 3 min2When the Business Case No Longer Matches the Business
A logistics firm approved a change to replace its depot scheduling system. The original business case promised a 15% reduction in overtime costs, based on a pilot at two depots where supervisors volunteered to use the new tool.
594 words, about 3 min3The Stakeholder Who Was Consulted but Not Heard
A hospital trust is introducing a new rostering system across four sites. The change lead ran engagement sessions with ward managers and got broadly positive feedback.
604 words, about 3 min4The Training That Did Not Survive the Shop Floor
A retail chain is rolling out a new point-of-sale system to 120 stores. Head office ran a two-day classroom course for 240 'store champions', who were then expected to train their colleagues.
620 words, about 3 min