ASE P2 Automobile Parts Specialist case studies
ASE P2 Automobile Parts Specialist · Put your knowledge to work in context.
The ASE P2 Automobile Parts Specialist credential is one of the certification tests offered within the ASE (National Institute for Automotive Service Excellence) certification test series, administered by ASE. ASE describes its certification tests as verifying the technical knowledge of automotive service professionals, and its site notes that ASE Certified Professionals have proven technical knowledge in the automotive industry. The ASE P2 Automobile Parts Specialist case studies are 5 cases and about 1,799 words.
1Counter Sale: Matching the Right Brake Pad to the Customer's Use
A customer walks in with a 2016 half-ton pickup used mostly for towing a 6,000 lb travel trailer in hilly country. He asks for "the cheapest pads you have" because the last set wore out in 18 months and he blames the brand.
405 words, about 2 min2Merchandising a Slow-Moving Filter Line
You manage the front counter and a four-aisle retail floor at an independent parts store. Oil filters for one popular import engine family have sold 6 units in 90 days, while the shelf holds 48 units across three part numbers.
377 words, about 2 min3Reorder Point Under a Supplier Lead-Time Change
You stock a brake caliper that sells an average of 4 units per week with a standard deviation of 2 units. Your supplier's lead time was 5 days but has just moved to 12 days because the part is now sourced from a regional warehouse.
343 words, about 2 min4Diagnosing a Repeat No-Start Complaint at the Counter
A regular customer had a battery and alternator replaced at your shop three weeks ago. He returns saying the truck "won't start sometimes, especially in the morning," and he is frustrated.
357 words, about 2 min5Choosing Between Two Jobbers on Price and Fill Rate
You are setting up a new brake and chassis line. Jobber A quotes 8% lower cost on pads and rotors but has averaged 82% fill rate on your last 30 orders and ships from two states away.
317 words, about 2 min