CBA (ASQ) case studies
CBA · Put your knowledge to work in context.
The Certified Business Architect (CBA)® is a professional credential offered in connection with the Business Architecture Guild®, the organization behind the BIZBOK® Guide. The Guild describes business architecture certification as providing "a wide range of benefits for the field, for businesses who benefit from the practice and for the individual practitioner," positioning it as valuable both to practitioners and to the organizations that employ them. The credential is aimed at business architects and adjacent roles-analysts, process and capability specialists, and transformation leads-who want to demonstrate command of the discipline's body of knowledge. Because the Guild's certification page was unavailable at the time of retrieval, our preparation material is organized around four domains: the Business Architecture Knowledgebase (aligned to the BIZBOK® Guide), practice and certification foundations, value and stakeholder engagement, and frameworks, reference models, and governance. The CBA case studies are 5 cases and about 2,722 words.
1Choosing What to Model First in a Merger
Two regional insurers have merged. You are the sole business architect, hired 6 weeks ago, with a 9-month mandate to 'produce the target operating model'.
535 words, about 3 min2The Governance Board That Keeps Redesigning
A utility's architecture review board meets fortnightly. It has 11 members from IT, three from the business, and is chaired by the Head of Infrastructure.
545 words, about 3 min3Capability Heat Map That Nobody Acts On
You produced a capability heat map for a retail bank: 62 level-2 capabilities scored on a 1-5 maturity scale by 9 stakeholders. It was well received in the workshop.
518 words, about 3 min4Reference Model Import Gone Wrong
A government agency adopted an industry reference process model wholesale to accelerate a digital transformation. Eighteen months and a substantial licence later, business units report that the model 'does not describe what we do'.
582 words, about 3 min5Value Proposition With No Mandate
You are a business architect embedded in a 4,000-person logistics firm. You have built a credible capability model and a value-stream view of order-to-delivery.
542 words, about 3 min