Befähigungsprüfung Fremdenführer flashcards

33 cards. Read the term and the definition here. The deck at the top of this page is optional.

Overnight stay (Nächtigung)

A night spent by a visitor in a collective or private accommodation establishment within the destination; a key tourism indicator in Austria.

RevPAR

Revenue per available room, calculated as total room revenue divided by number of available rooms; measures hotel performance.

Befähigungsprüfung

The Austrian competence examination for guides, administered by the Wirtschaftskammer, covering written, oral, and practical components.

Gewerbeordnung

Austria's Trade Act, which regulates the guiding profession as a free trade requiring registration with the district authority.

Privilegium Minus

A 1156 document that elevated Austria from a march to a duchy, granted by Emperor Frederick I to Henry II of Babenberg.

Austrian State Treaty

The 1955 treaty (Staatsvertrag) signed by the Allies and Austria, restoring sovereignty and establishing Austria's permanent neutrality.

Vienna Secession

An 1897 Art Nouveau movement led by Gustav Klimt; its building (1898) features the Beethoven Frieze and golden cabbage dome.

Fischer von Erlach

Austrian Baroque architect (1656–1723) known for the Karlskirche in Vienna and the Salzburg Trinity Church.

Grossglockner

Austria's highest mountain at 3,798 meters, located in the Hohe Tauern range; a classic scenic drive and hiking destination.

Neusiedler See

A steppe lake shared with Hungary, surrounded by reeds and vineyards; part of a UNESCO World Heritage cultural landscape.

Heuriger

A traditional Austrian wine tavern, especially in Vienna and Lower Austria, serving local wine and cold buffet food.

Krampus

A frightening companion of Saint Nicholas in Alpine folklore, appearing on 5 December to punish naughty children.

Tilden's principles

Six interpretation principles by Freeman Tilden: provoke, relate, reveal, unify, address the whole, and avoid mere information.

Buddy system

A group management technique pairing participants so they look out for each other and report if one is missing.

Active listening

A communication technique involving full attention, eye contact, paraphrasing, and clarifying questions to ensure understanding.

Voice projection

Speaking from the diaphragm to project sound clearly without straining the voice, essential for outdoor guiding.

ABGB § 1295

Austrian Civil Code provision establishing fault-based liability for damages caused by negligence or intent.

Package Travel Directive

EU Directive 2015/2302 regulating package travel, imposing information and assistance duties on tour operators and their agents.

CEFR B2

Upper-intermediate language proficiency level; the minimum required for guiding in a foreign language in Austria.

False friends

Words in two languages that look similar but have different meanings, e.g., German 'Gift' means poison, not gift.

Emergency number 112

The Europe-wide emergency number for police, fire, and ambulance; works in Austria and across the EU.

CPR ratio

For adult first aid, 30 chest compressions followed by 2 rescue breaths, repeated until help arrives or an AED is available.

DMO

Destination Management Organization; coordinates marketing, visitor services, and sustainable development for a region or city.

Werkvertrag

A contract for work under Austrian law, where one party owes a specific result; often used for guided tours.

Ausgleich 1867

The Austro-Hungarian Compromise creating the dual monarchy of Austria-Hungary, granting Hungary internal autonomy.

Stephansdom

Vienna's Gothic cathedral (13th–15th c.) with a 136-meter south tower and colorful tiled roof; a key landmark.

Wachau

A Danube valley in Lower Austria between Melk and Krems, known for vineyards, apricots, and UNESCO cultural landscape status.

Christkindlmarkt

A traditional Advent market in Austrian cities and towns, offering crafts, mulled wine, and seasonal foods.

Interpretation

A guided communication process that reveals meanings and relationships, going beyond mere factual information to provoke thought.

Open question

A question that cannot be answered with yes or no, encouraging elaboration and engagement from participants.

GDPR

The EU General Data Protection Regulation, governing the collection and processing of personal data by guides and operators.

Register

The level of formality in language use, such as formal 'Sie' versus informal 'du' in German, adjusted to audience.

AED

Automated External Defibrillator; a portable device that analyzes heart rhythm and delivers a shock if needed.