Cert III Beauty (SHB30121) study materials
Cert III Beauty (SHB30121) study resources

Cert III Beauty (SHB30121) key terms

Cert III Beauty (SHB30121) · Get comfortable with the vocabulary.

Work health and safety (WHS) duty of care

The legal and moral responsibility of every worker to take reasonable care for their own safety and that of others in the salon, following procedures and reporting hazards promptly.

Related: Hazard identification, Risk control hierarchy
Hazard identification

The process of spotting anything in the salon that could cause harm, such as spilled product, trailing cords, hot wax or damaged electrical equipment, before an incident occurs.

Related: Work health and safety (WHS) duty of care, Risk control hierarchy
Risk control hierarchy

A ranked order of ways to manage risk, starting with removing the hazard entirely, then substituting, isolating, using engineering or administrative controls, and finally personal protective equipment.

Related: Hazard identification, Personal protective equipment (PPE)
Personal protective equipment (PPE)

Items worn to reduce exposure to workplace hazards, such as disposable gloves, aprons, safety glasses and closed shoes, chosen to suit the task and replaced when soiled or damaged.

Related: Risk control hierarchy, Standard precautions
Standard precautions

Routine infection control practices applied to every client regardless of known health status, including hand hygiene, gloves, clean surfaces and safe handling of sharps and waste.

Related: Personal protective equipment (PPE), Hand hygiene
Hand hygiene

Cleaning hands with soap and water or alcohol-based sanitiser at key moments, such as before and after client contact, after removing gloves and after touching contaminated items.

Related: Standard precautions, Cross-contamination
Cross-contamination

The transfer of microorganisms from one person, surface or tool to another, often through shared implements, unwashed hands, contaminated towels or splashes during treatments.

Related: Hand hygiene, Sterilisation
Sterilisation

A process that destroys all microorganisms, including bacterial spores, on reusable implements, usually achieved in a salon with a steam autoclave after thorough cleaning.

Related: Disinfection, Single-use item
Disinfection

Using a chemical agent to reduce the number of harmful microorganisms on surfaces or tools, which is appropriate for many items but does not destroy all spores.

Related: Sterilisation, Cross-contamination
Single-use item

A product or implement designed to be used on one client only and then discarded, such as nail files, orange sticks, lash brushes and disposable razors.

Related: Sterilisation, Sharps disposal
Sharps disposal

The safe handling and discarding of items such as blades, needles and broken glass into a rigid, labelled sharps container rather than general waste or soft bags.

Related: Single-use item, Standard precautions
Client consultation

A structured conversation before a service that gathers health, lifestyle and preference information, identifies contraindications and confirms what the client wants to achieve.

Related: Contraindication, Informed consent
Contraindication

A condition, medication or circumstance that makes a treatment unsafe or inadvisable, such as broken skin, active infection, recent waxing or certain medical conditions.

Related: Client consultation, Patch test
Informed consent

A client's clear agreement to a service after being told what it involves, the expected results, possible risks and alternatives, given freely and without pressure.

Related: Client consultation, Confidentiality
Patch test

A small application of a product such as tint or adhesive to a discreet area, checked after a set time to detect an allergic reaction before a full treatment.

Related: Contraindication, Allergic reaction
Allergic reaction

An immune response to a substance that may cause redness, swelling, itching or breathing difficulty, ranging from mild to life-threatening and requiring immediate action.

Related: Patch test, Contraindication
Confidentiality

The obligation to keep a client's personal, health and treatment information private, sharing it only with those who need it for their care or as required by law.

Related: Informed consent, Privacy principle
Privacy principle

A rule governing how personal information is collected, stored, used and disclosed, giving clients rights to access their records and to have errors corrected.

Related: Confidentiality, Client record card
Client record card

A written or digital record of a client's details, consultation answers, products used, treatment outcomes and consent, kept securely and updated at each visit.

Related: Privacy principle, Contraindication
Scope of practice

The boundaries of what a beauty professional is trained, qualified and legally permitted to do, requiring referral to another professional when a need falls outside it.

Related: Referral, Duty of care (professional)
Duty of care (professional)

The obligation to provide services to a reasonable standard, avoid causing harm through negligence and act in the client's best interests at all times.

Related: Scope of practice, Informed consent
Referral

Directing a client to a more appropriate professional, such as a doctor, dermatologist or podiatrist, when their condition is outside the beauty therapist's scope.

Related: Scope of practice, Contraindication
Manual massage

Controlled hand movements such as effleurage, petrissage and tapotement applied to soft tissue to relax muscles, improve circulation and support wellbeing.

Related: Massage contraindication, Body wrap
Massage contraindication

A condition where massage must be avoided or modified, such as fever, acute injury, deep vein thrombosis, uncontrolled blood pressure or pregnancy in certain areas.

Related: Manual massage, Contraindication
Body wrap

A treatment in which product is applied to the body and the client is wrapped, often to hydrate, exfoliate or contour, with temperature and comfort monitored throughout.

Related: Manual massage, Skin analysis
Skin analysis

Systematic observation and questioning to identify skin type, concerns and sensitivities, informing product choice and treatment planning for facial and body services.

Related: Skin type, Client consultation
Skin type

A classification of skin as normal, dry, oily or combination based on oil and moisture levels, guiding cleanser, exfoliant and moisturiser selection in treatments.

Related: Skin analysis, Contraindication
Nail plate anatomy

The structure of the visible nail, including the nail plate, cuticle, lunula, matrix and free edge, which guides safe filing, cutting and product application.

Related: Cuticle care, Nail disorder
Cuticle care

Gentle preparation of the eponychium and surrounding skin using softener and a pusher, avoiding cutting live tissue to prevent infection and damage to the nail.

Related: Nail plate anatomy, Nail disorder
Nail disorder

A change in the nail's appearance or structure, such as thickening, discolouration, pitting or separation, which may signal infection or disease and require referral.

Related: Cuticle care, Referral
Nail art design

Decorative techniques applied to nails, such as painting, stamping, foils or gems, planned to suit the client's preferences, nail shape and lifestyle.

Related: Nail plate anatomy, Client consultation
Colour theory

The study of how colours combine and contrast, used in make-up to match foundation, correct discolouration and choose shades that complement skin tone and features.

Related: Make-up application, Skin analysis
Make-up application

The skilled layering of products such as primer, foundation, concealer, powder, eye and lip colour, adapted to the client's skin, occasion and desired look.

Related: Colour theory, Sanitation of brushes
Sanitation of brushes

Cleaning and disinfecting make-up brushes, sponges and tools between clients to remove product, oils and microorganisms and prevent cross-contamination.

Related: Cross-contamination, Make-up application
Eyebrow and lash services

Shaping, tinting, lamination or extension services for brows and lashes, requiring patch testing, careful adhesive use and protection of the client's eyes.

Related: Patch test, Contraindication
Booking system

The method used to schedule appointments, manage availability, record client details and reduce double bookings, whether paper-based or software-based.

Related: Point of sale (POS), Client record card
Point of sale (POS)

The system used to process payments, record sales, apply discounts and issue receipts, keeping financial transactions accurate and reconcilable with stock and takings.

Related: Booking system, Retail selling
Retail selling

Recommending and selling take-home products that suit a client's needs, using product knowledge, honest advice and clear aftercare instructions rather than pressure.

Related: Aftercare advice, Point of sale (POS)
Aftercare advice

Guidance given at the end of a service about looking after the treated area, products to use, activities to avoid and signs that need medical attention.

Related: Retail selling, Client consultation
Sustainability practice

Reducing a salon's environmental impact through measures such as waste segregation, refillable products, energy-efficient equipment and choosing responsible suppliers.

Related: Waste segregation, Inclusive service
Waste segregation

Sorting salon waste into correct streams, such as general, recycling, chemical and sharps, so each is disposed of safely and in line with local regulations.

Related: Sustainability practice, Sharps disposal
Inclusive service

Providing beauty services that respect and accommodate all clients regardless of age, gender, culture, disability, body size or religious needs, without discrimination.

Related: Sustainability practice, Confidentiality